Helping Products Survive Transportation
Speaker: Fred Schenkelberg
Other than the situation where you build your product inside your customer’s facility, your product will require some form of transportation to move from your factory to your customer. When your product doesn’t work ‘out of box’, that is considered, ‘not good’ for customer satisfaction.
Some may consider these failures as ‘quality failures’ or ‘packaging failures’. Your customer doesn’t care what you classify the failure as, it’s a failure. It costs you money, thus it’s a problem.
So, how do you help your product survive transport? Let’s consider a few factors that must be considered, plus a few tips to improve both your product and packaging designs with respect to reliability.
This Accendo Reliability webinar was originally broadcast on 9 November 2021.
The audio track is now an Accendo Reliability Webinar Series podcast episode. View the episode show notes to listen or subscribe to the podcast.
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