Introduction to the Delphi Method
As reliability professionals, we are in the business of estimating or forecasting the reliability performance of our product, equipment, or system. While we use a range of tools to analytically make these estimates, sometimes we do not have sufficient data or information.
One method is to ask another person that has knowledge of the particular technology, use conditions, or whatever is hampering our work. If you ask two people you most like will get two different answers. If you ask 10, 10 different answers.
One way to work with a group of subject matter experts is to conduct a structured communication technique called the Delphi Method. [Read more…]