Dealing with the Occurrence of Failure
Chris and Fred discussing how different organizations deal with failures. Failures are a ‘bad’ thing in that a system doesn’t do what you hoped it would. But what about failures that occur during the design or production process? This is different. If you have scope to improve your system, then failures that you can analyze in a laboratory or test bed are invaluable. They, more than any other event, will help you understand the vulnerabilities of your system. And you must actively seek vulnerability to improve reliability. But if you are looking for failures, you must first admit that your system is vulnerable. And that is difficult for many people to do.
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