The Definition of Reliability and Quality
Chris and Adam discuss how the definitions of ‘reliability’ and ‘quality’ align … or differ. What are the differences? Do these differences matter for all applications? Is there merit in arguing that there is a difference? Well … the answer to each question is both ‘yes’ and ‘no.’ Confused? Perhaps listening to this podcast might help. Because we should only use definitions that help us and our organization. In a way, using a definition that makes the most sense to your organization is not only acceptable, it is necessary. And many organizations have failed because they have never understood these differences.
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