Reporting is one of the most important functionalities of computerized maintenance management software. Organizations spend a great deal of money to obtain data that they can use to make informed business decisions. The ultimate goal of implementing software for maintenance and facilities management is to achieve returns in the form of increased productivity and savings. A CMMS reporting module aids maintenance managers in achieving this goal by enabling them to receive data from maintenance technicians, analyze the data, and make continuous improvements. Reporting modules also allow users to produce graphs and charts of key performance indicators (KPIs).

It’s no secret that equipment maintenance software offers many benefits to your organization. However, organizations frequently find that the software doesn’t deliver the end results they anticipated. This often happens because organizations don’t maximize CMMS potential. In other words—they’re not using their software to its fullest potential.

Maintenance workflow is the step-by-step process that gets initiated by some trigger event to the point where the action is closed out. For example, in a typical maintenance operation, a trigger event could be a report of faulty equipment. The step-by-step workflow process would include the generation of a maintenance order, the planning of the task, the execution of the repair and the reporting at the end of the job. Every organization has a workflow process whether it is officially documented or not; there is always a standard way to get things done. When this process is not well-defined, it can lead to frustrations on the part of employees trying to get their jobs done as well as major inefficiencies that are costly to the organization over time. In comes maintenance management software…

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