Ryan Burns
As Director of Reliability Insights at Reliability Center, Inc., Ryan leads the development of data-driven content, market insights, and strategic initiatives that help organizations improve reliability and operational performance. With a background spanning marketing, systems optimization, and business strategy, he translates real-world challenges from reliability, maintenance, and operations teams into practical frameworks and actionable solutions. Ryan plays a key role in shaping how organizations adopt and scale Root Cause Analysis (RCA), leveraging insights from industry leaders, customer data, and field experience to drive measurable improvements in performance, adoption, and ROI.
Reliability Center, Inc. delivers modern Root Cause Analysis through root cause analysis software, EasyRCA, a purpose-built platform that replaces manual tools with structured workflows, AI-assisted analysis, and integrated action tracking. Backed by decades of expertise, they also offer industry-leading RCA training based on the PROACT® methodology—helping teams standardize investigations, improve quality, and prevent repeat failures at scale.
The RCA Performance Playbook
Ryan is the author of the article series The RCA Performance Playbook.
The RCA Performance Playbook is a weekly series for reliability leaders focused on improving the performance of Root Cause Analysis programs at scale. Each edition highlights real-world patterns seen across organizations—where RCA efforts fall short and what high-performing teams do differently. The content is practical, concise, and built around actionable insights that can be applied immediately. The goal is to help teams move beyond completing RCAs to driving measurable reliability results.
Ryan’s author archive lists contributions of articles and episodes.
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