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I think we should be very careful about artificial intelligence. If I had to guess at what our biggest existential threat is, it’s probably that. So we need to be very careful.
Elon Musk – Entrepreneur
Artificial intelligence (AI) and robots conjure images of killer robots like the Terminator movie.
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If you are running a business today, you probably incorporate digital elements in your products and services. At the very least, you employ digital technology in the operation of your business. It’s likely that you have adopted an Agile framework and possibly even DevOps processes. It’s also likely that you are not getting the productivity boost from it that you should.
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What happens if an autonomous AI robot has preemptive authority to use deadly force to ensure its safety or the public’s safety ? We are not too far from this when autonomous robots will have risk based, problem solving and decision making capabilities and even statutory authorities.
Last week, the San Francisco Board of Supervisors gave the San Francisco Police Department authority to use killer robots. The vote was 8 to 3 to approve robo cops. San Francisco is the most liberal city in the United States. Oakland and other cities are thinking the same.
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There are several risk management solutions that organisations can implement to strengthen their organisational culture to create a positive ‘risk culture’ outcome.
These organisational practices include:
Seeing eye dogs, or guide dogs, are so well trained that they know right from wrong. Even though their ‘master’ gives an order the trained canine won’t obey unless it’s safe; and that’s what we call intelligent disobedience. The dog is praised for exhibiting such behaviour. However, in corporate and project management circles, and despite the need for human intelligence enhanced through training, qualifications and experience, such behaviour is often branded as just plain disobedient.
Many organisations have some set of rules and regulations which govern expected norms of behaviour. They form part of an organisation’s culture and such ‘expectations’ become some form of ethical standard. Great…when there is ‘business as usual’. But in a crisis standard operating procedures tend not to apply. These situations, as well as people, can become heated and with heat can come fire and the tell-tale smoke that things aren’t quite right.
In 2021, risk team implemented a quantitative risk-based approach to insurance renewals which resulted in reducing the cost of insurance by 60% and improving the quality of coverage across all insurance lines. This approach allowed us to save, or rather pay a fair price for insurance across the globe. Key to success was not to rely on market “best practices”, but on testing various hypotheses in the market and relying on data.
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Communication…dictionarily is the imparting or exchanging of information by speaking, writing, or using some other medium. It’s essential to humankind and allows us to live, work, trade and co-exist. It’s the basis of society, culture and civilizations and through communication there’s understanding and establishment of common beliefs.
Communication allows us to impart information, clarify such information and rectify misunderstandings. Of course, if miscommunication occurs and is acted upon then mistakes may well happen, and these mistakes can then cause problems. In Project Management such mistakes often result in delays, cost overruns, quality shortfalls, disputes and, possibly, project failure.
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Since the 1990s, organisations have attempted to improve safety culture. They have tried top-down approaches, with senior management making statements about how important safety is. They have tried bottom-up hearts and minds programs, encouraging workers to work safely, and stop if a job can’t be done safely. There have been great strides, and examples of success, such as the UK 2012 Olympic development.
However, many safety culture programs stall after some initial improvements. Senior managers have invested in the program. Workers on the frontline want to be safer and healthier. Sometimes the obstacles come from the middle managers and supervisors, who are invested in existing ways of doing things. For a busy manager there just isn’t time to get ahead with improvement programs while they are doing the day-to-day supervision and management tasks.
[Read more…]The basic premises of how the economy works have shifted under our feet and the government will have to respond.
Gautam Mukunda – Writer
Can you imagine a conversation with a work Alexa giving you legal assistance instead of a human lawyer? Fasten your seatbelt. Legal and many other professions are being disrupted.
Organisational cultures can either enable or inhibit effective risk management through either constructive or defensivebehavioural norms respectively.
When there is constructive organisational culture, people want to, rather than have to, manage risks and do good risk management. And when there is a defensive organisational culture, people avoid doing good risk management and only do risk management when they have to or are being forced, either by management or regulators, merely as a tick-the-box compliance exercise.
Safety and sustainability are the major considerations within the growing electric vehicle industry, there is lots of excitement and lots of challenges in the fast-moving electric vehicle industry and both descriptions quickly work their way into the conversation.
The electric car has gone mainstream with sleeker, more affordable options to choose from. Because electric car models are newer than their gas-powered counterparts, many consumers are unaware of their options aside from the many recently announced carmakers’ electric vehicles. In this article, we will focus purely on the pros and cons of all-electric cars.
[Read more…]All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.
Arthur Schopenhauer – Philosopher
I’ve seen the Future Of Work. And, I don’t like it. Why? In Portland, Oregon, a retail store sells kombucha, a slightly alcoholic green or black tea. Great location. Great storefront. Sure money-maker!
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I get it, we all love the “easy” button. Whether it’s ordering groceries for delivery today, household items for delivery tomorrow, or a ride to the airport via a tap on your phone, we’ve gotten used to convenience and simplicity when it comes to solving problems.
[Read more…]In the last 2 years my team was involved in automating risk management part for investment decision making, vendor accreditation, market risk, tender process, treasury management, credit risk and project management. That’s 8 different software packages selected from dozens of possible options. In this article I wanted to share some important takeaways from our risk management automation.
[Read more…]This article will be providing “World Class Maintenance” Best Practices. As I write this article, I like to ask what people are saying about this topic.
Several surveys conducted in industries throughout the world have found that 70% of equipment failures are self-induced. Maintenance personnel who are not following what is termed ‘Best Maintenance Repair Practices’ substantially affect these failures. Between 30% and 50% of the self-induced failures are the result of maintenance personnel not knowing the basics of maintenance.
Maintenance personnel who, although skilled, choose not to follow best maintenance repair practices, potentially cause another 20% to 30% of those failures. The existence of this problem has been further validated through the skills assessment process performed in companies throughout the world. This program evaluated the knowledge of basic maintenance fundamentals through a combination of written, identification and performance assessments of thousands of maintenance personnel from a wide variety of industries.
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