
I have heard that “Reliability and Quality are kissing cousins” and also that “Reliability is Quality over time.” Neither of these definitions ring true to me. To be honest I’m a smidge offended because both of these terms diminish the value of the objective of reliability. I would state that reliability is “The design of a device or system so that it works as intended consistently over it’s defined use-life.” To me the key differentiator from my definition and the previous two descriptions of reliability is the word “design.”













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