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Priority-related decisions
We rarely have the resources to accomplish all the potential tasks to create or maintain a product or system. Consequently, we often want to focus resources on the specific actions that have the most return for the effort. The ordering or ranking of potential actions may include the highest adverse risk, most common issue, most costly consequence, or some combination of factors.
Here are a few example questions you may encounter that indicate a priority-related decision:
- What improvement will provide the most benefit?
- Have we resolved all identified critical faults?
- What are customers complaining about this month?