IS ALL RCA CREATED EQUAL? In this short ‘Getting Back to Basics’ video, Bob Latino attempts to breakdown what the term ‘RCA’ actually means to those who implement it. He will strip away the RCA marketing labels and focus on the elements/functions of an effective approach to analyzing undesirable outcomes. In end, viewers will reflect if their approach is consistent with ‘Root Cause Analysis’ or ‘Shallow Cause Analysis’.
What do you see, in practice, as the difference between RCA and Shallow Cause Analysis?
Leave a Reply