Gemba

Decision Type:

Method Category:

Categories: Terms

The literal translation is the actual place or the place where real work is done. The shop floor or place of work. Related to the idea that one must visit the place of work if there is a problem in order to solve it.

Mastering the Art of Empathy in Design Thinking

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About Fred Schenkelberg

I am the reliability expert at FMS Reliability, a reliability engineering and management consulting firm I founded in 2004. I left Hewlett Packard (HP)’s Reliability Team, where I helped create a culture of reliability across the corporation, to assist other organizations.

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