If you’ve ever led a Root Cause Analysis (RCA) Team, you will relate to this article. Being an effective RCA analyst is tough work in the healthcare (HC) industry. It is fraught with administrative, technical and political hurdles that continually erode our will to be effective, in spite of these barriers. However, for those ‘driven’ analysts, they just rise to the challenge and find a way to go over or through these often mental barriers, because the end game is the patient’s safety and it is worth it!
Author’s Foreword
For the record, the idea for this article was a result of my own frustration as a lead investigator, with all of the senseless hurdles that get in the way of real results. I wanted to see if other people experience the same hurdles, or was it just me?
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