Majority voting and consensus decision making are two distinct approaches to making decisions in group environments, each with its own characteristics and implications. Consensus decision-making is an alternative to debate and passage of proposals that can be approved through a majority vote. It does not emphasize the goal of the full agreement but instead focuses on acceptance or “living with it.” Choosing the right method for the context, and more importantly, managing the dissenting view, is important in making good group decisions.
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Applying the Dale Carnegie Principles to Build a Reliability Culture
Building on the Dale Carnegie® Principles from the famous book, How to Win Friends and Influence People, we can progress to the next set of principles.
Using his key principles as a guide, we can bring about change within our organization. In the previous post, we covered how to build authentic and meaningful relationships.
If you have not read that post, yet, please go back and do so before reading on.
I was part way through my Dale Carnegie® course when I was challenged to make a change at work by using one or two of the principles below.
We were struggling with being able to complete our weekly PMs because we had to support the production line changeovers. Dwelling on this, I approached the skilled trades that were preparing to perform a changeover. I asked them about the changeover, and what were the sticking points.
I allowed them to do a great deal of the talking. I listened to the challenges they had and why the changeovers took so long. [Read more…]