
A Systems Reliability Model
Nuclear power stations, nuclear warships and air traffic control centers are renowned amongst industry world-wide for their high-reliability performance. Here is a reliability-based model of how they do it. Your organisation can too.
Keywords: control of human error, failure prevention, defect elimination, accuracy-controlled enterprise, error-proofing
My brother-in-law, who worked for Japan Airlines (JAL) at the time, tells a story of watching Japanese aircraft maintenance technicians overhaul a JAL airplane jet engine. He tells this story because it is so unusual. During his visit to the maintenance hanger he was enthralled by the extraordinary maintenance procedure that the JAL technicians followed.
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