Reliability is about making the right decision, each time.

Answering Questions

A common role during a first assignment as a reliability engineering is to answer a question or accomplish a task. It may help someone to make reliability decisions.

We may be asked, as I was, how long will this new product function during use? The director of engineering wanted to know if the new design was reliable enough to meet the customer’s requirements concerning reliability. He didn’t ask it that way, yet he did have a question that needed answering.

Sometimes we run a batch of tests, conduct failure analysis on field returns, or compare the durability to two vendor subsystems. In each case, there is a question to be answered.

A decision to be made by someone else. [Read more…]

Accelerated Testing: Statistical Models, Test Plans, and Data Analyses by Wayne Nelson

Published by John Wiley & Sons in 1990 this 601 page book started my career in reliability engineering.

I didn’t know it at the time in the early ‘90s, yet my assigned task to create an accelerated test for a new product would spark an interest in cheating time. Wayne’s book helped make that first accelerated test successful.

The Accelerated Testing book is a compendium of different ways to conduct accelerate tests with a focus on the planning the test and analyzing the data. Wayne is a reliability statistician, and as he will tell you, not an engineer. Thus the book tends to focus on the math.

What I enjoy about the book is the math is not the dry academic derivation driven material, it is full of examples and immediately useful formulas. There is just enough explanation to help the math wonks pursue their interest, and enough practical information to allow engineers to develop and conduct meaningful experiments. [Read more…]

Neither includes using MTBF, btw.

And, I’m not thinking about the common language definition either.

Plus, I may have this all wrong. Here is the way I think about the reliability of something. More than ‘it should just work’ and different than ‘one can count on it to start’. When I ask someone how reliable a product is, this is what I mean.

By explaining my basic understanding we can compare notes. It is possible, quite possible, that I will learn something. As you may as well. Let’s see. [Read more…]

The Damage Done by Drenick’s Theorem

Have you ever wondered by we use the assumption of a constant failure rate? Or considered why we assume our system is ‘in the flat part of the curve [bathtub curve]’?

Where did this silliness first arise?

In part, I lay blame on Mil Hdbk 217 and parts count prediction practices. Yet, there is a theoretical support for the notion that for large, complex systems the overall system time to failure will approach an exponential distribution.

Thanks go to Wally Tubell Jr., a professor of systems engineering and test. He recently sent me his analysis of Drenick’s theorem and it’s connection to the notion of a flat section of a bathtub curve.

Wally did a little research and found the theorem lacking for practical use. I agree and will explain below. [Read more…]

3 MTBF Stories

Everyone loves a great story. Storytelling has been a long tradition to pass along knowledge and wisdom.

There are good stories, tales of inspiration. There are sad stories, tales of caution.

There are fables, ghost stores, legends, epic poems, and more. When considering the reliability performance of your product or equipment, you probably have a few stories that you can tell. “That time … “

Simple join colleagues for lunch and ask about the ‘major disasters’ of the past. The stories help us to remember and hopefully avoid repeating mistakes.

Here are three stories with MTBF as a central figure. It is a site and blog that does take about MTBF, so it fits. To start, let me introduce you to Martin, a new reliability engineering reporting to his first day of work at a bicycle design and manufacturing company. Two sad stories and a good one. enjoy. [Read more…]

Trying to Respond to All Questions and Comments Concerning MTBF

Over the past couple of days, like most days, have received questions and comments concerning MTBF. I do try to respond to all questions and acknowledge the comments.

Glad to help in anyway I can, so please feel free to send me your questions. Certainly do appreciate the supporting comments, or any comments for that matter.

Let’s take a look a few such discussion that occurred over the past two days. [Read more…]

How We Think About Reliability Is Important

Getting on an airplane we think about the very low probability of failure during the flight duration. This is how we think about reliability.

When buying a car we think about if the vehicle will leave us stranded along a deserted stretch of highway. When buy light bulbs for the hard to reach fixtures we consider paying a bit more to avoid having to drag out the ladder as often.

When we consider reliability as a customer does, we think about the possibility of failure over some duration.

And, we really don’t like it when something fails sooner than expected (or upon installation). [Read more…]

Is MTBF Preventing Your Product From Being Reliable?

MTBF is not reliability. Attaining a specific MTBF does not mean your product is reliable. MTBF use may be the culprit.

Therefore, working to achieve a MTBF value may actually be preventing you from creating a product that mets your customer’s reliability performance expectations.

Actively working to achieve MTBF using the common tools around MTBF may be taking you and your team down the wrong rabbit hole. You may be working to reduce the reliability of your products rather than improving them.

Let’s take a look at a couple of ways the pursuit of MTBF is harmful to your product’s reliability potential and contrary to your customer’s expectations. [Read more…]

Despite standing for the ‘time between failures’, MTBF does not represent a duration. Despite having units of hours (months, cycles, etc.), it is not a duration-related metric.

This little misunderstanding seems to cause major problems. [Read more…]

When Asking for Reliability Information, Do You Ask for MTBF?

Our customers, suppliers, and peers seem to confuse reliability information with MTBF. Why is that?

Is it a convenient shorthand? Maybe I’m the one confused, may those asking or expecting MTBF really want to use an inverse of a failure rate. Maybe they are not interested in reliability.

MTBF is in military standards. It is in textbooks, journals, and component data sheets. MTBF is prevalent.

If one wants to use an inverse simple average to represent the information desired, maybe I have been asking for the wrong information. Given the number of references and formulas using MTBF, from availability to spares stocking, maybe asking for MTBF is because it is necessary for all these other uses. [Read more…]

MTBF is a symptom of a bigger problem. It is possibly a lack of interest in reliability. Which I doubt is the case. Or it is a bit of fear of reliability.

Many shy away from the statistics involved. Some simply do not want to know the currently unknown. It could be the fear of potential bad news that the design isn’t reliable enough. Some do not care to know about problems that will require solving.

Whatever the source of the uneasiness, you may know one or more coworkers who would rather not deal with reliability in any direct manner.
[Read more…]

To me it means very little, as it rarely occurs. Products fail for a wide range of reasons and each failure follows it’s own path to failure.

As you may understand, some failures tend to occur early, some later. Some we call early life failures, out-of-box failures, etc. Some we deem end-of-life or wear-out failures. There are a few that are truly random in nature, just as a drop or accident causing an overstress fracture, for example. [Read more…]

“What’s the MTBF of a Human?” That’s a bit of a strange question?

Guest post by Adam Bahret

I ask this question in my Reliability 101 course. Why ask such a weird question? I’ll tell you why. Because MTBF is the worst, most confusing, crappy metric used in the reliability discipline. Ok maybe that is a smidge harsh, it does have good intentions. But the amount of damage that has been done by the misunderstanding it has caused is horrendous.

MTBF stands for “Mean Time Between Failure.” It is the inverse of failure rate. An MTBF of 100,000 hrs/failure is a failure rate of 1/100,000 fails/hr = .00001 fails/hr. Those are numbers, what does that look like in operation? [Read more…]

MTBF Paradox: Case Study

Guest Post by Msc Teofilo Cortizo

The MTBF calculation is widely used to evaluate the reliability of parts and equipment, in the industry is usually defined as one of the key performance indicators. This short article is intended to demonstrate in practice how we can fool ourselves by evaluating this indicator in isolation. [Read more…]

A Series of Unfortunate MTBF Assumptions

The calculation of MTBF results in a larger number if we make a series of MTBF assumptions. We just need more time in the operating hours and fewer failures in the count of failures.

While we really want to understand the reliability performance of field units, we often make a series of small assumptions that impact the accuracy of MTBF estimates.

Here are just a few of these MTBF assumptions that I’ve seen and in some cases nearly all of them with one team. Reliability data has useful information is we gather and treat it well.  [Read more…]