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A person or organization which may or does receive a product or service.
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- ContainmentAn interim action(s) to minimize effects on customers of defects until corrective action(s) are implemented.
- Continuous flow manufacturingMaterial moving one piece at a time, at a rate determined by the needs of the customer, in an uninterrupted sequence.
- Field failureA failure that occurs after transfer of ownership or operation from the manufacturer to a customer.
- Field data analysisThe mathematical and/or graphical analysis of time-to-failure data of items in use by customers. Analysis of field data enables an estimate of the actual field time-to-failure distribution or failure rate.
- Production reliability acceptance testingTesting performed to measure any degradation in the reliability of a product over the course of production or to assure that products being delivered meet customer’s reliability requirements and/or expectations.
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