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Greg Christensen — New Contributor

Host of the CMMS Radio podcast. This host's archive lists contributions to articles and episodes.

About Greg Christensen

Greg Christensen is the host of CMMSradio, a podcast about all things CMMS (computerized maintenance management software), and consultant leaning on his 3+ decades in CMMS, FM, Maintenance Management, and the like.

by Greg Christensen Leave a Comment

CR124: Unlocking the Power of Planning, Scheduling, and RCM in Maintenance Management with Erik Hupje

CR124: Unlocking the Power of Planning, Scheduling, and RCM in Maintenance Management with Erik Hupje

Unlocking the Power of Planning, Scheduling, and RCM in Maintenance Management with Erik Hupje

In this episode of CMMSradio, Greg Christensen welcomes Erik Hupje for an engaging conversation about maintenance management and Computerized Maintenance Management Systems (CMMS). The discussion begins with shout-outs to Metallica, the All Within My Hands foundation, and Mike Franz. The hosts explore key topics related to maintenance, including the challenges of effective planning and scheduling, the importance of Reliability Centered Maintenance (RCM), and the integration of these practices with CMMS. Hupje stresses the significance of structured frameworks, coaching, and training to overcome barriers and improve long-term adoption. The episode provides valuable insights for anyone looking to optimize their maintenance operations.

Key Questions and Topics:

  • Why is planning and scheduling often neglected in maintenance management despite its importance?
  • What are the main barriers to successful planning and scheduling in maintenance operations?
  • How does the lack of formal training and the confusion between planning and scheduling impact efficiency?
  • What is Reliability Centered Maintenance (RCM), and how does it help optimize preventive maintenance?
  • How can CMMS help in the implementation and tracking of RCM and overall maintenance strategies?

Connect with Reliability Academy here: https://reliabilityacademy.com/

[Read more…]

by Greg Christensen Leave a Comment

CR123: Optimizing Processes for Sustainability with Derrick Mains on Maintenance Management

CR123: Optimizing Processes for Sustainability with Derrick Mains on Maintenance Management

Optimizing Processes for Sustainability with Derrick Mains on Maintenance Management

In this episode of the podcast, Greg Christensen introduces Derek Mains, a process improvement expert with over 20 years of experience. The conversation, sparked by a recommendation from mutual friend Rob Kowalrowski, explores Derek’s journey from sustainability to applying his process optimization skills across various industries. Derek explains his approach to process improvement, focusing on mapping, measuring, managing, and mobilizing. Key topics include eliminating waste in maintenance, addressing deferred maintenance, and the importance of measuring ROI for maintenance investments. A case study is presented, illustrating how small process improvements can yield significant productivity gains.

Key Questions and Topics:

  • How does Derek Mains’ process improvement approach (mapping, measuring, managing, and mobilizing) apply to maintenance management?
  • What is the impact of deferred maintenance and short-term cost-cutting measures on operations?
  • Why is measuring and calculating ROI for maintenance investments crucial?
  • How can small process improvements, like upgrading tools, lead to large productivity gains?
  • What role does process improvement play in reducing injuries and employee turnover in maintenance environments?

[Read more…]

by Greg Christensen Leave a Comment

CR122: Beyond the Hype – Overcoming FUD in CMMS and Maintenance Operations Decision-Making

CR122: Beyond the Hype – Overcoming FUD in CMMS and Maintenance Operations Decision-Making

Beyond the Hype – Overcoming FUD in CMMS and Maintenance Operations Decision-Making

Fear, Uncertainty, and Doubt is real but is it helpful in your decision making?

We’re joined by Adam Napolitano, an expert in industrial IoT and digital transformation, discussing the intersection of CMMS (Computerized Maintenance Management Systems) and the challenges that arise when fear, uncertainty, and doubt (FUD) impact decision-making in maintenance operations. It boils down to addressing real problems and building a robust ecosystem of solutions, rather than getting caught up in excessive hype surrounding digital transformation technologies.

Thank you, Adam, for an awesome conversation!!

Key Takeaways:

  • Addressing Real Problems Over Hype – Stop getting caught up in buzzwords
  • Understanding Customer Needs – Skip mimicking the successes of other brands
  • Transitioning Maintenance Maturity – Misaligned sales approaches hinder progress
  • Knowledge Transfer and Documentation – Crucial for training & maintaining a skilled workforce
  • Fostering a Positive Work Culture – Essential to overcoming resistance to digital tools

[Read more…]

by Greg Christensen Leave a Comment

CR121: 50 Years of Insights on Culture, Team Building, and Technological Advancements in Maintenance

CR121: 50 Years of Insights on Culture, Team Building, and Technological Advancements in Maintenance

50 Years of Insights on Culture, Team Building, and Technological Advancements in Maintenance

50+ Years in the Maintenance Game!  A real pro sharing insights, stories, and strategies!!

We’re all lucky to hear from Cliff Williams CAMP CMRP MMP CRL AUTHOR in this episode of CMMSradio!  We only scratched the surface but there are legit learnings throughout this awesome, and real, conversation with a bona fide expert like Cliff!  

Tune in (watch/listen) as Cliff shares some of his 50 year journey in the world of maintenance management and helps us learn the importance of nuanced approaches to maintenance, and the technology (CMMS), yielding the best results while sharing the ever-present challenges throughout the industry. 

 

[Read more…]

by Greg Christensen Leave a Comment

CR120: Building Legacy and Success in CMMS and EAM with Alex Bolan of Digital Thinker

CR120: Building Legacy and Success in CMMS and EAM with Alex Bolan of Digital Thinker

Building Legacy and Success in CMMS and EAM with Alex Bolan of Digital Thinker

In this episode, Alex Bolan of Digital Thinker shares insights into his company’s work with Hexagon EAM solutions and his personal journey within the business. Digital Thinker was founded in 2003 by Alex’s father, a former maintenance manager who later transitioned to consulting and became a significant figure in Hexagon EAM.

Alex’s career path includes diverse roles in EMS, the Army Reserves, and corporate recruiting, which led him to join Digital Thinker a year ago to further the company’s legacy.

Key topics discussed include:

  • Critical Questions for CMMS Vendors
  • Support, Training, and Client Care
  • Periodic Reviews and Organizational Changes
  • Effective Communication for Successful CMMS Implementation
  • CMMS vs. EAM
  • Philosophy on work-life balance.

DigitalThinker: https://digitalthinker.com/

[Read more…]

by Greg Christensen Leave a Comment

CR119: Unlocking RCA, User Friendly CMMS, and Leadership in Maintenance with Bob Latino

CR119: Unlocking RCA, User Friendly CMMS, and Leadership in Maintenance with Bob Latino

Unlocking RCA, User Friendly CMMS, and Leadership in Maintenance with Bob Latino

In this episode of CMMSradio, Bob Latino from Prelical Solutions joins Greg Christensen to discuss his role as an upkeep ambassador, where he works to bridge the gap between industry practices and digital solutions. Bob emphasizes the importance of user-friendly CMMS products and highlights the need for integrating real-world insights into systems to improve efficiency. He also touches on the value of root cause analysis (RCA) to identify discrepancies between procedures and actual practice, stressing the importance of understanding human decision-making in the context of failures. The conversation underscores the need for leadership accountability and a shift away from blame culture to foster continuous improvement.

Takeaways:

  • The difference between “work is imagined” (procedures) and “work is done” (actual practice) is key to identifying inefficiencies.
  • User-friendly CMMS interfaces, like Ryan’s UI, enhance practical use and improve operational efficiency.
  • Root cause analysis (RCA) should be integrated into CMMS to identify gaps in procedures and training rather than just analyzing failures.
  • Leadership accountability in acknowledging failures is crucial for fostering a culture of improvement.
  • Moving away from a blame culture and understanding human decision-making helps prevent catastrophic outcomes, like the Space Shuttle Challenger disaster.

Find Prelical Solutions here: https://prelical.com/

[Read more…]

by Greg Christensen Leave a Comment

CR118: Skilled Trades Education and Certification for the Future Workforce with SkillCat

CR118: Skilled Trades Education and Certification for the Future Workforce with SkillCat

Skilled Trades Education and Certification for the Future Workforce with SkillCat

In this episode, Ruchir Shah, founder and CEO of SkillCat, discusses the platform’s role in providing affordable and accredited online training for skilled trades certifications. SkillCat has made significant strides in offering over 1500 hours of training across various trades like HVAC, plumbing, electrical work, and appliance repair, reaching nearly 300,000 individuals. Ruchir shares his journey, which began with creating online courses for oil and gas workers, evolving into SkillCat due to the economic impact of COVID-19 on blue-collar industries. The platform not only addresses the decline in blue-collar income but also taps into a growing interest among Gen Z in hands-on trades. SkillCat’s approach focuses on affordability, accessible reskilling, and the long-term development of talent pipelines for companies.

Key Takeaways:

  • SkillCat’s Impact: Offering over 1500 hours of online training for skilled trades, SkillCat has served nearly 300,000 individuals, helping to revitalize blue-collar careers.
  • Affordability and Accessibility: The platform provides high-quality training for only $10 per month, making it an affordable resource for reskilling and career growth.
  • Appeal of Skilled Trades to Gen Z: Trades like HVAC, plumbing, and electrical work are increasingly attracting Gen Z due to social interaction, meaningful work, and entrepreneurial opportunities.
  • Future Expansion Plans: Shah aims to expand SkillCat’s offerings to include more trades like welding and to serve as a comprehensive apprenticeship solution for both large corporations and smaller companies.

[Read more…]

by Greg Christensen Leave a Comment

CR117: Wearing Many Hats and Optimizing Maintenance with CMMS, Collaboration, and Data Driven Strategies

CR117: Wearing Many Hats and Optimizing Maintenance with CMMS, Collaboration, and Data Driven Strategies

Wearing Many Hats and Optimizing Maintenance with CMMS, Collaboration, and Data Driven Strategies

Summary: In this episode of CMMSradio, Jennifer Dodd Fuller, Senior Manager of Industrial Energy Solutions at Ndustrial, shares insights into her career journey and experiences in industrial maintenance and reliability engineering. Starting with a background in HVAC, Jennifer transitioned into reliability engineering at Owens Corning, where she learned the value of collaboration, process improvement, and proactive maintenance. She discusses the role of CMMS in improving maintenance practices, advocating for intuitive systems that are user-friendly for technicians and highlighting the importance of data-driven strategies to demonstrate success. Jennifer also addresses the challenges of balancing reactive and proactive maintenance and the need for leadership support in using CMMS data to enhance team performance.

Takeaways:

  • Collaboration and process improvement are key to successful reliability engineering.
  • CMMS should be intuitive and practical for technicians to maximize its effectiveness.
  • Data from CMMS, such as MTBF and MTTR, can help demonstrate the impact of maintenance strategies.
  • Balancing proactive and reactive maintenance requires careful prioritization and leadership support.

[Read more…]

by Greg Christensen Leave a Comment

CR116: A CMMS Journey and Chris Hutson’s Vision for Modernizing Maintenance Management with MaintainX

CR116: A CMMS Journey and Chris Hutson’s Vision for Modernizing Maintenance Management with MaintainX

A CMMS Journey and Chris Hutson’s Vision for Modernizing Maintenance Management with MaintainX

Chris Hutson, Director of Lifecycle and Manufacturing Solutions at MaintainX, joins CMMSradio sharing his journey into the CMMS industry. Initially seeking a cloud-based solution for manufacturing, he joined MaintainX in 2018 after meeting the founders. With a background in manufacturing, Hutson stresses the shift of maintenance from a reactive cost center to a proactive, value-adding function. He advocates for aligning maintenance KPIs with business goals, using cloud-based systems to improve productivity and reduce costs. We get a view into the challenges of changing maintenance perceptions, the role of lean principles, IIoT adoption, AI, and effective CMMS deployment strategies Chris sees. He also highlights the importance of work-life balance, how corporate leadership plays a role, and future developments at MaintainX.

[Read more…]

by Greg Christensen Leave a Comment

CR115: A Reliability Journey with Andy Gailey UpTime Consultant Ltd on CMMSradio

CR115: A Reliability Journey with Andy Gailey UpTime Consultant Ltd on CMMSradio

A Reliability Journey with Andy Gailey UpTime Consultant Ltd on CMMSradio

This episode provides valuable insights into optimizing maintenance practices through communication, training, and selecting the right tools for the job.

In this episode, Andy Gailey, a mechanical production engineer and owner of Uptime Consultant Ltd, discusses his work in improving businesses reliability and maintenance practices plus several aspects of his approach to consulting, like Communication, CMMS (Computerized Maintenance Management Systems), and human factors work together in driving operational success.

Key Topics Discussed:

  • The Importance of Communication
  • Comparing the Right CMMS Platforms
  • Training and Mentorship
  • Challenges with CMMS Adoption
  • Fun Question Segment

[Read more…]

by Greg Christensen Leave a Comment

CR114: Analytics, Data Monitoring, Maintenance, and Beyond with Bryan Sapot of Mingo Smart Factory

CR114: Analytics, Data Monitoring, Maintenance, and Beyond with Bryan Sapot of Mingo Smart Factory

Analytics, Data Monitoring, Maintenance, and Beyond with Bryan Sapot of Mingo Smart Factory

In this episode of CMMSradio, Bryan Sapot of Mingo Smart Factory discusses the importance of production monitoring systems in manufacturing. Mingo offers a comprehensive solution that includes sensors, data collection, and analytics, providing real-time visibility into factory productivity, reducing downtime, unlocking capacity, and improving Overall Equipment Effectiveness (OEE).

Bryan talks about his journey into the industry and the creation of Mingo Smart Factory, which is CMMS (Computerized Maintenance Management System) agnostic, meaning it can integrate with any CMMS. He explains the value of using Mingo alongside a CMMS to enhance operational efficiency. The conversation also covers automated monitoring, predictive maintenance, and the common misconceptions surrounding OEE, which is often misunderstood or criticized. Bryan explores how Mingo’s solution drives real value in these areas by improving real-time insights and maintenance practices.

  • How Mingo Smart Factory’s solution enhances production monitoring
  • Mingo is CMMS-agnostic and integrates with any CMMS
  • Automated monitoring and predictive maintenance
  • Common misconceptions surrounding OEE (Overall Equipment Effectiveness)

[Read more…]

by Greg Christensen Leave a Comment

CR113: AI, CMMS, and the Ozzy Paradox Navigating Technology, People, and Processes for Long Term Success

CR113: AI, CMMS, and the Ozzy Paradox Navigating Technology, People, and Processes for Long Term Success

AI, CMMS, and the Ozzy Paradox Navigating Technology, People, and Processes for Long Term Success

In this episode of CMMSradio, George Williams of ReliabilityX returns to discuss AI, CMMS, the new Maintenance and Reliability Best Practices Framework and even has a reference the the Price of Darkness Himself – Ozzy Osbourne! Tune in for another real dose of maintenance insight from a real deal pro!!

[Read more…]

by Greg Christensen Leave a Comment

CR112: AI is NOT new plus CMMS, Product Leadership, and More with Nigel Hughes of Brightly

CR112: AI is NOT new plus CMMS, Product Leadership, and More with Nigel Hughes of Brightly

AI is NOT new plus CMMS, Product Leadership, and More with Nigel Hughes of Brightly

In this episode of CMMSradio, Greg Christensen sits down with Nigel Hughes, SVP and Head of Product at Brightly, to discuss AI, CMMS, and product leadership. Nigel explains that while AI’s core concepts aren’t new, its large-scale application is. He emphasizes the importance of understanding client needs in product management, using visuals to communicate effectively, and iterating quickly based on user feedback. The conversation also touches on the challenges of balancing work and life in today’s fast-paced tech world.

Thank you, Nigel Hughes for this brilliant discussion!!

[Read more…]

by Greg Christensen Leave a Comment

CR111: From Data Centers to Field Service Steve Miller on Revolutionizing Maintenance with KloudGin

CR111: From Data Centers to Field Service Steve Miller on Revolutionizing Maintenance with KloudGin

From Data Centers to Field Service Steve Miller on Revolutionizing Maintenance with KloudGin

In this episode, Steve Miller, Director of Solution Engineering at KloudGin, joins CMMSradio to discuss the transition from data center management to maintenance and reliability consulting. We cover industry challenges, the evolution of CMMS tools, the importance of usability, and KloudGin’s mobile-first platform for field service professionals.

[Read more…]

by Greg Christensen Leave a Comment

CR110: CMMS Deployment Success Favors User friendliness and Strong Champions with Jonathan Clark of MVP ONE

CR110: CMMS Deployment Success Favors User friendliness and Strong Champions with Jonathan Clark of MVP ONE

CMMS Deployment Success Favors User friendliness and Strong Champions with Jonathan Clark of MVP ONE

In this episode of CMMSradio, Jonathan Clark, CEO of MVP One, discusses his journey in the CMMS industry, highlighting the importance of user-friendly design and effective deployment strategies. He shares insights on the need for champions at both corporate and site levels, the blend of maintenance and software expertise within his team, and the company’s focus on wearable technology and an upcoming mobile app.

[Read more…]

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