Talking CMMS with Industrial Manufacturing Strategist Technologist and Evangelist Paul Lachance

In this episode, Paul Lachance, an industry veteran, takes us on a journey through the evolution of CMMS solutions. From the early days of Bigfoot to insights into the dynamics of startup culture and the critical importance of customer-centricity, to reflections on the ever-changing landscape of the #CMMS market. Discover the behind-the-scenes story of transformation and success in the world of maintenance management.

Thank you, Paul, for joining Greg to record this episode on CMMSradio!  It was an honor to have you on to share your journey story, insights, and observations about the CMMS space as a whole.

Startup vs. Enterprise Dynamics:

Paul discusses the distinctions between startup and enterprise environments in the CMMS space, emphasizing the entrepreneurial spirit and challenges faced during the startup phase.

Smartware Group’s Journey:

The narrative follows the evolution from Bigfoot to Smartware Group, exploring the introduction of cloud technology and the strategic decision to extend CMMS applications beyond industrial settings.

Acquisition and Transformation:

Software Equity Group’s role in Smartware Group’s acquisition by Dude Solutions is highlighted, shedding light on the subsequent transformation of Bigfoot into Asset Essentials and its expansion into government and education sectors.

Customer-Centric Philosophy:

The importance of treating customers and employees well, coupled with robust support and services, is emphasized as a key factor in the success and sustainability of CMMS solutions.

Reflections on the CMMS Market and Future Trends:

Paul shares insights on the saturated CMMS market, the cyclical nature of the industry, and anticipates future trends, particularly in Industry 4.0 technologies, smart manufacturing, and the evolving landscape of CMMS solutions.

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Maintenance Sea Stories with Bryan Bieschke and Howard Penrose

This episode is dedicated to ALL VETERANS of our United States Military.

When two Sea Dogs, like Bryan Bieschke of Align Machine Company and Howard Penrose of MotorDoc, LLC get rolling on these Maintenance Sea Stories you just sit back and enjoy. The maintenance mindsight insights from these heavy hitters in the maintenance and reliability are real, RAW, and practical. Pack a lunch and tune in for a no nonsense 85-minute ride along filled with unique perspectives, interesting and funny terms (Puddle Pirate) and a tribute to Veterans where we get to learn what Veteran’s Day means to these Salty Sailors (LOL) – Let us know what you think of the episode!!

Bryan Bieschke, CMRP – https://www.alignmachinecompany.com

Howard Penrose , CMRP, PhD – https://motordoc.com

https://cmmsradio.com

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Talking CMMS with Maintenance Innovators Dr John Ross from the Reliable Plant Conference

From Reliable Plant Conference 2023 – (Audio with Graphic) A great discussion with Dr. John Ross, CMRP of Maintenance Innovators, talking about the conference, the workshops, maintenance, CMMS and more.

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From CMMS Mastery to Industry 4.0 Innovation! Guest Expert: ReliabilityX COO Joe Anderson

Unlocking Maintenance Success: From CMMS Mastery to Industry 4.0 Innovation! Join us for a dynamic radio conversation with Joe Anderson, COO of ReliabilityX, as we delve into the world of CMMS challenges, cultural change, and navigating the evolving landscapes of Industry 4.0 and 5.0. Discover the secrets to mastering CMMS, fostering a proactive maintenance culture, and embracing the power of learning from mistakes. Tune in and revolutionize your maintenance strategy today!

Selecting and utilizing Computerized Maintenance Management Systems (CMMS) present challenges due to varying industry needs, work types, and organizational sizes.

• Alignment of CMMS with an organization’s maturity level, needs, and goals is crucial.
• Common issues include data overload and a lack of discipline in data input.
• Proper planning and distinguishing necessities from nice-to-haves are important in CMMS implementation.
• Changing systems should not substitute for enforcing accountability within an organization.
• Cultural change and behavioral adoption challenges are discussed in CMMS implementation.
• Employees should understand the value of the system for improvement, not surveillance.
• Training and addressing employee concerns during implementation are essential.
• Maintenance is not solely about turning wrenches; proactive practices and asset health monitoring are key.

Connect with Joe Anderson: Joseph.Anderson@reliabilityx.com

ReliabilityX: https://reliabilityx.com/

Tune in to Practical Reliability: https://podcasters.spotify.com/pod/sh…

Inquire: Ask@ReliabilityX.com or call 1–877-RLBLTYX

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From Military to Manufacturing to CMMS Solutions Consultant and Beyond with Corey Dickens CMRP

This episode features Corey Dickens, CMRP sharing his background that links together his military background, transitioning into manufacturing, deploying a CMMS for the first time, to now being a CMMS solutions consultant and the many lessons learned along the way. His insights and approach to decision making are both refreshing and actionable regardless of where you’re at on your CMMS journey.

• The importance of asking questions and learning from mistakes
• Overall Equipment Effectiveness (OEE)
• Traditional OEE and TEEP (Total Equipment Effectiveness Performance)
• Use the OODA loop, a decision-making framework.
• The risk and impact of losing tribal knowledge.
• Get multiple internal champions early in your CMMS selection process.

There’s much more in the episode but this gets you an idea of the topics discussed.

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A CMMS Journey Story with Ecotrak CEO Matt Singer and COO Mike Snyder

This episode features Ecotrak CEO Matt Singer and COO Mike Snyder (co-founder) sharing the journey story including…

• The original problem Ecotrak solved
• How that problem impacted the P&L
• How the restaurant industry changed
• The asset first approach
• Being advisors, not just selling software
• Emerging markets you serve
• Asset management over facilities management
• IFMA world workplace – Ecotrak is speaking!
• Ecotrak 2.0 coming in late September 2023
• Concerning trends
• The fun questions – Music, Sports, and work-life balance
• Rob K’s Ahole Bosses

Thank you Matt and Mike for joing CMMSradio to record this episode to share your Ecotrak journey.

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CMMS Selection and Utilization – A Course at University of Wisconsin with guest George Williams

Thank you, George Williams of ReliabilityX, for joining CMMSradio to discuss the upcoming course offering on CMMS selection and utilization at the University of Wisconsin-Madison (in person or online). A much-needed course to help maintenance professionals thrive when it comes to their CMMS journey. Get the process and reasons behind the process right before you select a CMMS. Lots of insights in this episode including some practical views on…

• Who should own the CMMS?
• Setting your requirements
• Right system for your size and type of operation
• Strengthening the value proposition for better CMMS adoption
• Setting expectations

Having a course run by a Bonafide maintenance and reliability professional, like George Williams, is what’s needed to bridge common gaps maintenance professionals deal with across teams when they get this CMMS selection part wrong, or they have to adopt a system already in place (totally possible). There are healthy debates, and the interactive nature of the course assures everyone is on the same page and learning these principals to selecting and utilizing a CMMS platform.

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Talking Easier CMMS Launch and Customer Data Availability with FlowPath CEO and Co Founder

released version of FlowPath that creates easier CMMS launch for clients that do not want to start with a complicated and costly enterprise system. We also talked about customer data – FlowPath allows clients access to their data – and the upcoming exhibit at IFMA World Work Place in Denver, Colorado Septermber 27 – 29, 2023 – Be sure to visit FlowPath at booth 954. Get a demos set: https://www.getflowpath.com/cmmsradio

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Know your Waste Change your Culture and CMMS as a tool with Joe Kuhn of Lean Driven Reliability

Thank you to Joe Kuhn, for being on CMMSradio to discuss why maintenance and reliability cultures are important to him, why and how he passes on the guidance and tribal knowledge, and that best practices can be implemented at your plant despite all the frustration that’s happening out there. Tune in to hear all about the following:

• Culture Importance: operational success tied to maintenance and reliability cultures.
• Challenges and Change: The daunting task of culture change – use practical steps.
• New Manager Advice: 7 steps for new MMgrs, waste reduction, and problem-solving.
• “Go and See”: Know and understand your waste for effective solutions.
• Tools for Efficiency: CMMS and other tools target and minimize maintenance waste.
• Cultural Shift: Maintenance team involvement, and awareness, is crucial to culture change.
• Value of Kitting: Kitting reduces frustrations, improves culture.
• Employee Well-being: Process focus prevents burnout, values time, toward more work-life balance.
• Sharing Knowledge: Joe shares his experience for the current and next generations benefit.

Contact Joe: leandrivenreliability@gmail.com or search Joe Kuhn on Linked in and search for Reliability Man on YouTube to access all of Joe’s informative videos filled with real, practical, effective guidance to help you navigate maintenance and reliability, plant optimization, or life after retirement. It’s all linked together!

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Mountain Man Wisdom with Shon Isenhour of Eruditio on CMMS radio from Reliable Plant 2023

A BIG thank you to Shaon Isenhour of Eruditio for joing CMMSradio to discuss his recent learning session at the Reliable Plant Conference 2023 in Orlando. Thank you to Noria Corporation, Reliable Plant, and Machinery Lubrication for making it all happen. See you in Chicago in June 2024 for the next one! This episode has numerous insights and guidance for maintenance professions, CMMS users, and the like to understand a bit about work management and the best practices behind how teams can get moving. We discussed the services offered by Eruditio, including the Inspired Blendded Learning Curriculum and the RMIC certification offered at The University of Tennessee Knoxville. We get into the skilled trades gap, ADKAR, and RASI + the importance of building a job plan library, into your CMMS, for PM (Preventive Maintenance) and CM (corrective maintenance) to upskill and guide incoming employees for proper execution of said tasks as the folks with tribal knowledge retire. This is 20 minutes of pure gold for anyone wanting to learn from a maintenance and reliability professional that knows how to get things done and create sustained reliability within organizations of all types.

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Talking Maintenance, Mindset, Culture, and a hole Bosses with Rob Kalwarowsky

Rob Kalwarowsky joins CMMSradio to discuss his background, his recent TEDx talk in Japan, and much more.  What personal experiences lead him here and how does mindset, and leadership, play a role in best practices for maintenance teams?  What are some of the bad boss types and characteristics that negatively influence performance and well-being?

Rob discusses personal development, mindset, culture, and leadership within the context of maintenance and facilities management. Rob introduces the concept of internal family systems, explaining how different facets of the mind drive behavior and the role of protective mechanisms. The takeaway is the importance of authenticity, vulnerability, and empathy in leadership, highlighting how leaders who embody these qualities can drive positive transformations in both personal and organizational realms whether in maintenance or other aspects of operations and business with an emphasis on the impact of genuine connections, mindset shifts, and cultural transformations on teams and overall performance.

Rob discusses living abroad, his love for water polo and guitar, and his notable online presence across platforms like LinkedIn, YouTube, Instagram, and TikTok. He also provides a free eBook on effectively managing difficult bosses (a**hole bosses), along with an exclusive discount for his program for CMMSradio listeners.

Visit https://www.howtodealboss.com/howtode… and enter the coupon code CMMSradio at checkout for a $50 discount on the program so you can learn how to deal with your A**hole boss.

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Talking All Things CMMS with a bonafide Maintenance and Reliability Expert George Williams

Hang on to your hats!  This episode is loaded to the brim with a talk about all things CMMS with George Williams of ReliabilityX, and the Practical Reliability podcast, telling us about his background, experience, and dropping serious and practical knowledge around CMMS and maintenance and reliability best practices.  There’s too much in this one to type it all (you’re welcome).

Seriously – It’s a rock-solid episode and I look forward to the next time we can have George on CMMSradio.  Thanks George – This was awesome!

General list of topics:

• Background & experience that led up to the forming of reliability
• crossing 3000 followers on LinkedIn
• CMMS design intent – Location or Assets?
• …and how your maintenance strategy builds itself.
• The reality of CMMS in orgs.
• Making it meaningful
• Getting buy in from management & Understanding how you develop partnerships 
• grow both direct and indirect influence 
• Meeting, and more meetings
• decision making requires information and input from others
• Implementations & why adoption fails
• Get better demos by asking these questions
• skill set shortage and maintenance and the labor shortage 
• The gap between the shop floor and upper management
• services of Reliability 
• Practical Reliability Podcast
• Upcoming conferences and events

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The Critical Connection between Digital Transformation and Sustainable Continuous improvement with John Todd, Sr.

John Todd, Sr. Consultant at Total Resource Management, joined CMMSradio to discuss his upcoming learning session at the Reliable Plant Conference happening in Orlando Florida 7/31/23 – 8/3/2023.  John is a Reliability Engineering Professional, a Lean/Six Sigma Black Belt, with extensive real-world experience and expertise.  We cover a lot in this episode including:

A preview of: The Critical Connection between Digital Transformation and Sustainable Continuous improvement

Managing just work orders is not enough. What organizations MUST do with all this great data. What John is looking forward to at Reliable Plant. The services offered by Total Resource Management and more.

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Talking CMMS Maintenance and Reliability with guest William Sloan of Eruditio

This episode features guest William Sloan, CMRP CMRT and MLE – He’s a consultant at Eruditio with a heavy focus on MRO storeroom improvements, Root Cause Analysis, asset management and more with an extensive background in all things maintenance and reliability.  The list is extensive and you can look him up on LinkedIn to learn more.  He has a Passion for Training, Teaching, and Coaching Others.

• We discuss CMMS and how it fits into maintenance and reliability best practices plus much more…
• Roort causes for CMMS failures (failed deployments, failed adoption)
• Getting to the deeper layer of a CMMS
• Why must we go deep on CMMS training?
• Challenges to gathering equipment data.
• Concerning & welcomed trends in CMMS and maintenance
• A little bit on Artificial Intelligence (AI)

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Better Predictive Maintenance and how CMMS plays a role with guest Cody Jackson of Effective PdM

Thank you Cody Jackson, Founder of Effective PdM, for joining CMMSradio to discuss your IMPLEMENTATION Training programs teaching maintenance teams HOW TO EXECUTE predictive maintenance programs at their own facilities.  

Cody is presenting at the Reliable Plant conference (From Training to Triumph: Empowering Maintenance Teams through Infrared Inspections) on August 3.  The conference takes place July 31 – August 3 in Orlando Florida.

When did your journey into the world of maintenance start and how did that lead to the founding Effective PdM?

You understand the way predictive maintenance actually gets done – What is it that holds in-house maintenance teams back from optimal performance?

Can you give us a brief synopsis of what people can expect from your session at Reliable Plant on August 3rd?

I would imagine you’ve dealt with CMMS platforms over the years – Where do you see the challenges when it comes to predictive maintenance vs preventive maintenance?

You’ve trained a lot of maintenance teams – Do you ever hear about CMMS being a disruption or benefit to how teams really work?

How can maintenance teams better utilize their CMMS platforms for predictive maintenance best practices?

Where should folks start if they want to move toward a PdM process?

BTW everyone – The TMCC Slack channel is back and you can connect with people like Cody Jackson and several maintenance and reliability experts.  It’s free to sign up.  Just go to upkeep.org/CMMSradio to register and join the conversation.

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