
Guest Post by Bill Pomfret (first posted on CERM ® RISK INSIGHTS – reposted here with permission)
Since the 1990s, organisations have attempted to improve safety culture. They have tried top-down approaches, with senior management making statements about how important safety is. They have tried bottom-up hearts and minds programs, encouraging workers to work safely, and stop if a job can’t be done safely. There have been great strides, and examples of success, such as the UK 2012 Olympic development.
However, many safety culture programs stall after some initial improvements. Senior managers have invested in the program. Workers on the frontline want to be safer and healthier. Sometimes the obstacles come from the middle managers and supervisors, who are invested in existing ways of doing things. For a busy manager there just isn’t time to get ahead with improvement programs while they are doing the day-to-day supervision and management tasks.
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