
The First Maintenance Lesson I Ever Learned—and How It Applies to Reliability Today
In today’s storytime, I’m sharing the first maintenance lesson I ever learned, back when I was eleven years old and eager to change the oil in my father’s car. As you’ll see, this experience taught me a valuable lesson about quality assurance and accountability—and it reveals one of the biggest mistakes many Reliability Teams make today.
This story isn’t just about “human error;” it’s about how we, as equipment custodians, can set our experts up for success by giving them the resources they need to safely and efficiently do their jobs. When we bring our equipment experts into a structured Reliability Centered Maintenance (RCM) process, we give them a voice to help us manage avoidable failures and strengthen our Reliability Culture.
I’m Nancy Regan, and thank you for watching!
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