Myth Busting 9: Planners do all the planning

This myth, is about who should plan your work and there is plenty of confusion around this one. For the most part, I’d agree that planners should do this, but not all – see below.

First understand that all jobs should be planned and those plans should be saved as “standard jobs” (or whatever you want to call them) in a job plan library. Plans should be written once and then used many times. Each use, subjects the plan to what is happening in the field and therefore each plan is subject to upgrading with each use. Feedback from the trades in the field triggers that continuous improvement loop that keeps plans current and ready for next use. [Read more…]

Myth Busting 5: It Won’t Work Here

I get asked a lot of questions and asked for a help. Sometimes the “ask” comes from senior management, sometimes middle-level management and sometimes even from the shop floor. People and companies need help to achieve more than they are today.

Performance is already known and often less than desired. Change is needed and that means new ideas. After all, if they had the ideas themselves, they may have tried something different before calling me in. Sometimes they have, and it hasn’t worked. They are stuck. [Read more…]

Myth Busting 4: No Room To Improve

This particular myth is not overly common, but it still occurs, usually in the minds of people who are really good a fooling themselves. It becomes more common when it is modified to say, “…running as well as it ever has”.

There are two parts to this one: 1. We believe it is actually running well, or as well as ever, and, 2. We really think we’re great and there truly is no room to improve. [Read more…]

Myth Busting 3: Master or Partner

Who really is our customer? Does your organization have a master: partner supplier relationship or a partnership relationship?

Consider that a customer regularly buys our goods or services. For operations/production to be our customer, then they would be paying maintenance for its service. Do they? In some organizations, this may be the case, but is it that way in yours? [Read more…]

Myth Busting 2: We Can Do It Ourselves

I am convinced that our egos often get the better of us. We suffer as a result and so too do those around us. Believing that we have the answers to all of our problems reflects just how much we fool ourselves. Maintenance managers burn out because of it.

Let’s say you are a plant general manager in a facility that is under-performing or not quite achieving the performance improvements you want. Often that can occur because of machinery and system failures that half output, sometimes for long periods before they can be repaired. Once those are corrected you breathe a sigh of relief, thank your maintenance manager for the repair achievement, and ride your production or operations manager to “catch up” on whatever output was lost. [Read more…]

Myth Busting 1: Maintenance is Asset Management

This is the first in a long series of blogs about common myths I have encountered and continue to encounter in my work with various customers. None of these “myths” are universal either – some people believe them, others are not sure, others do not. Which are you? [Read more…]

SaaS for Predictive Maintenance in the Cloud

Cloud computing is increasingly becoming critical to business, especially as digital technologies like IIoT become widespread.  Gartner predicts that in the next year, the cloud-based Software as a Service (SaaS) market will grow 85%, five times faster than traditional software. For industrial companies who want to use the IIoT for predictive maintenance, cloud-based SaaS solutions offer tremendous opportunities that have the potential to disrupt the equipment maintenance world. [Read more…]

IIoT for Predictive Maintenance and Big Data

We are often asked about the impact of the Industrial Internet of Things (IIoT) on equipment maintenance for industrial companies. When it comes to repairs, we don’t anticipate that much will change because of the IIoT, except in identifying when repairs are needed. Making systems safe after they’ve suffered failures and taking things apart and replacing components will always require human intervention. In the area of proactive maintenance however, we see a big impact and huge potential benefits. [Read more…]

10 Myths About RCM

Despite its well-documented successes, Reliability Centered Maintenance has always drawn a lot of discussion and controversy.  Much of it is because of a lack of understanding and ‘myths’ generated to discredit RCM as a viable business solution.  Here I will fill in some of those gaps in understanding and debunk some of the myths. [Read more…]

What is Conscious Reliability

In 2015, Jesus Sifonte invited me to be a speaker at a client and business partner congress that he was holding in San Juan, Puerto Rico. We did not know each other, nor did we even know much about each other. I was recommended to Jesus by a mutual friend, Dr. Andrew Jardine at the University of Toronto. At the San Juan congress we presented our respective topics and in the evenings we shared a few drinks while speaking about maintenance, reliability and asset management. We realized that we both had a shared passion for excellence and we learned about each-others’ experience. [Read more…]