The Right to Repair

Abstract

Mojan and Fred discuss the Right to Repair and how the balance between reparability, reliability, and customer experience.

Key Points

Join Mojan and Fred as they discuss The Right to Repair movement raises a tricky question: how much reparability should companies really design for?

In this episode, we dig into the trade-offs between customer expectations, reliability goals, and business models:

When reparability supports sustainability — and when it conflicts with product reliability.
How design life, maintenance-free goals (like in EVs), and warranty decisions shape what’s realistic.
The tension between customer independence and system complexity.
Real-world examples from automotive, printers, and consumer electronics.
How engineers balance long-term durability with seamless user experience.

The conversation explores where Right to Repair makes sense — and where it runs into practical limits of design, safety, and user behavior.

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.