Capturing the Story of the Tradesperson with Jake Bailey of Rising Eagle Media

You want real?  You want your story told right from someone who gets it?  Look no further than Jake Bailey and Rising Eagle Media!!

The Goal: “Capture the story of the Tradesperson.”

This is a special episode with a featured guest with a vision and skillset for our time and for our cause.  The trades are near and dear to Jake’s heart and soul.  His passion comes from real-world experience as a heavy equipment mechanic, US Military service, and he’s run the gambit to set a foundation of excellence in the pursuit of visual storytelling.  He’s not just capturing images and photos like the rest.  He’s capturing the brilliance of what really happens in trenches and making what might be construed as mundane, exciting and impactful.  He calls is capturing the dragon!!

We’re so happy to have this amazing and real af conversation with Jake to learn all about his passion and why it matters to our industry.  At the heard of any environment using a CMMS is the people, process, and knuckle busting work that MUST happen.  Get to know Jake, Rising Eagle Media, and the importance of mindset in maintenance and repair!!

Connect with Jake for a consultation call if you’re ready to have your story in filed service told the right way!!  Tell them CMMSradio sent you.  https://www.risingeaglemedia.com/ or hit the contact form here: https://www.risingeaglemedia.com/contact

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Misunderstood Terms & Myths in Maintenance & Reliability plus CMMS Guest Shon Isenhour

Another great episode featuring expert guest Shon Isenhour, CMRP CAMA of Eruditio talking about misunderstood terms and concepts (a little myth busting maybe) and the role of CMMS in maintenance operations. 

There’s a lot covered in this episode – BS Flags, Trees on Fire, CMMS Spinal Cord, Process + Tech for big ROI, and much more.  

Let us know, in the comments, what you think or add the conversation – You do not have to be right, just participate!!  

• Planned vs. Scheduled Maintenance
• Regional Cultural Differences
• Organization Specific Definitions
• PM, or Preventive Maintenance, Specificity vs. OEM Recommendations
• Effective First, Efficiency Second!
• RCA Before you Change

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Say It Louder – CMMS Selection Reliability Insights Barriers to Adoption and More with Erik Hupje

We are so lucky to have Erik Jupje, of Reliability Academy, join for this episode on #CMMSradio – It is loaded to the max with insights and real talk about maintenance and relibility, CMMS of course, and a lot about maintenance culture!!  We are all about global experts, bona-fide experts like Erik that are trying to make the maintenance world a better place.

Say it Louder & Why

Does your CMMS Suck?

CMMS Selection

Maintenance vs. Leadership KPI’s

The BEST CMMS – You might not be surprised!!

Less data is more if you add one thing – QUALITY!

Building good, useful, and effective PM strategies (preventive maintenance).

Thank you, Erik, for join to record this MONSTER episode.

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The Opiniator Journey to Proactive Customer Engagement as a Business Driver in Facilities Settings

In this episode of CMMSradio, Greg, Host of #CMMSradio, and Matt Selbie, Opiniator.com, delve into two main themes.

The importance of customer feedback in driving business success. 

Proactive engagement via technology.

We learn how Opiniator’s platform streamlines the feedback collection process, facilitating real-time insights for businesses to adapt and improve customer experiences. The significance of proactive engagement with customers to enhance satisfaction and loyalty, highlighting the role of technology to this end.

Greg and Matt tackle the skilled trades gap, attributing it to various factors including generational shifts and the retirement of our skilled trades keepers of knowledge. They discuss the urgent need to incentivize younger individuals to pursue careers in skilled trades by revising pay scales and altering the perception of these professions as antiquated or unattractive. Matt shares insights into successful approaches adopted by organizations to address the shortage of skilled workers, advocating for the reintroduction of vocational classes in educational curricula.

Throughout the episode, personal anecdotes from Matt, such as his favorite music genre, and sport, add a touch of relatability.  We’ll get some insight on work-life balance as well.

• Customer Feedback as Business Driver
• Proactive Customer Engagement
• Addressing the Skilled Trades Gap
• Incentivizing Young Talent
• Educational Reforms
• Personal Insights

Connect with Opiniator at www.opiniator.com and fine Matthew Selbie on LinkedIn to start your own conversation.

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Improve your CMMS Journey with the UpKeep Ambassadors Program

In this episode we learn all about the new UpKeep Ambassador Program with returning expert guest Bryan Bieschke, CMRP, head of Community & Partnerships at UpKeep, getting into all aspects of how the program came into existence and why it is so important for successful outcomes.

In fact, it is changing the game when it comes to impact for organization selecting and utilizing a CMMS, like UpKeep, to get the basic fundamentals absolutely right.  One big takeaway is how the ambassadors see the overall world of maintenance, specifically maintenance and reliability (think CMRP) and their respective experiences and insights being along for the ride to create great customer experiences.  Who wants to do guesswork on such a critical component of their overall maintenance operations?  Nobody.  How do we connect this endeavor to the overall business?  UpKeep ambassadors know how to do that in a real and practical way.

This episode covers all of it and gets us all excited about the CMMS journey ahead knowing we’ve got the right resources, the right people, and the right knowhow to get you there.

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The Reliability Balancing Act of culture, asset management, & collaboration with guest Mina Soliman

Mina Soliman joins Greg on CMMSradio for a wide-ranging discussion covering maintenance, reliability, and cultural perspectives. Mina expressed his anticipation for the Reliable Plant and Machinery Lubrication Conference in Chicago (June 3-6, 2024), emphasizing the collaborative environment it fosters.

We talked about he potential pitfalls of prioritizing asset management over reliability, stressing the interconnectedness of both aspects. He touched upon cultural differences in how organizations approach these concepts and the need for a balanced perspective.

The growing recognition of certifications in the maintenance and reliability field, noting how cultural attitudes towards certifications are evolving, is important to Mina. He highlighted the increasing value placed on certifications by companies and individuals, reflecting broader shifts in cultural perceptions within the industry.

The conversation stresses the importance of cultural understanding and collaboration in the maintenance and reliability field and throughout all of industry.

In the fun questions segment Mina shared his fondness for jazz music and his passion for fishing, particularly in the diverse waters of his region and the international fishing championship in the Red Sea!!

Keep an ear out for Mina’s perspectives on work-life balance, emphasizing the need for effective time and priority management to maintain this balance.

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Purpose Beyond Product: Nurturing People & Brands to Achieve Operational Excellence with John Morris

We had John Morris, of Club Colors, on CMMSradio to discuss his experience and insights around the importance of operational excellence and how purpose over product – and PEOPLE – are at the center of pretty much everything. Look out for the segment on error rate reduction (very CMMS and maintenance centric).

John was one of our inspirations for starting the podcast – He’s an expert-level podcaster with a passion that shines through.

Here are the main topics:

• People Over Process
• Operational Excellence
• Purpose-Driven Approach
• Branding’s Influence
• Work-Life Harmony
• Entrepreneurial Spirit
• Promoting Others
• Continuous Improvement

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