
RH014: Reliability in Motion: Ed Welch’s Journey Through Toyota

Your Reliability Engineering Professional Development Site
Hosted by Andrew Daddo, the Reliability Hero podcast is brought to you by the MAINSTREAM Community. We’ll have conversations with maintenance and reliability practitioners. Whether you take Iron Ore out of the ground, keep Power plants running, or fix Aeroplanes, Trains, Conveyor Belts, or Turbines – few things excite YOU more than making equipment and machines do more than they were ever designed to do – faster, safer, longer, and more efficiently. Let’s just say that YOU are keeping economies moving!
by Ansumi de Bruin Leave a Comment

by Ansumi de Bruin Leave a Comment

In this insightful episode, Andrew Daddo interviews Manuel Cifuentes, Head of Maintenance Strategy Governance at BHP. Manuel reflects on his 18-year journey with the company, discussing the evolution of maintenance from a “nerdy” technical focus to a critical business strategy. He explains the challenge of translating complex technical data into language that resonates with business leaders. By simplifying terms like MTBF and highlighting the financial impact of equipment failures, Cifuentes helped shift organizational culture. He emphasizes that success required not just technical improvements but also fostering better communication and soft skills across the company.
by Ansumi de Bruin Leave a Comment

Content Warning: This episode discusses suicide.
In this candid conversation with host Andrew Daddo, Dan Allen and Ed Ross tackle the often-overlooked challenge of mental health discussions —people talking about the need to address mental health without truly opening up about their own struggles. They explore the idea that real change starts with sharing personal experiences, highlighting the importance of vulnerability and peer support in both personal and professional settings. The duo emphasizes that mental health is an ongoing journey, requiring tailored approaches, whether it’s therapy, yoga, or strengthening relationships. With humor and honesty, they encourage more meaningful dialogue and self-care practices.
by Ansumi de Bruin Leave a Comment

Andrew Daddo sat down with Dr. John L. Ross Jr., a 30-year veteran in maintenance and reliability, former Air Force captain, and founder of both the American Reliability and Maintenance Institute and Maintenance Innovators, his primary company of 17 years. Dr. Ross shared insights on leadership in maintenance and reliability, emphasizing that true change requires more than simply replacing leadership—it’s about fundamentals. He used the analogy of growing an apple tree to highlight that the right conditions (seed, nutrients, sunlight) are essential, just as in business, where you need the right leadership, tools, and approach to thrive.
He explained how leadership has evolved from a top-down, authoritarian model to one of inclusion and accountability. Drawing from his extensive experience, Dr. Ross described how today’s workforce, with access to technology and higher education, requires a different leadership style—one that involves engaging employees, valuing their input, and fostering a sense of ownership in the decision-making process.
Dr. Ross highlighted the importance of building leadership skills, rather than simply managing people and processes. He noted that creating an inclusive culture where everyone’s input is valued can significantly improve morale and lead to better outcomes. Finally, he discussed the significance of conferences like MAINSTREAM, where industry leaders can exchange fresh ideas, learn best practices, and inspire real change in their organizations. [Read more…]
by Ansumi de Bruin Leave a Comment

This episode of the Reliability Hero delves into the often-overlooked yet critical role of reliability engineers in asset-intensive organizations. The podcast explores why these professionals, despite their pivotal function in ensuring equipment efficiency and effectiveness, often find themselves undervalued. Through conversations with experts like Mike Greyling, the episode sheds light on the disconnect between the imperative of reliability and its integration into organizational structures. It highlights the importance of redefining perceptions and acknowledging the indispensable contribution of reliability engineers in driving business success.
by Ansumi de Bruin Leave a Comment

The podcast delves into the pressing issue of workforce health and wellbeing strategies, particularly in high-pressure industries like mining and maintenance. With insights from experts Sandra Lamb, an organizational psychologist, and Simon Brown Greaves, the Chief Mental Health Officer of Australia Post, the discussion addresses various challenges such as job insecurity, high demands, and the stigma surrounding mental illness. A key focus is on the impact of relentless organizational change, which is often underestimated by leadership, leading to significant implications for frontline workers. The podcast aims to explore effective strategies for navigating these challenges and promoting wellbeing in dynamic work environments.
by Ansumi de Bruin Leave a Comment

Andrew is joined by Peter Durrant, an adjunct principal at Covaris, specializing in education and change management. Peter’s journey traces back to his days as a Navy apprentice, leading to his current role at Covaris, where he focuses on efficient maintenance planning and scheduling. With a passion for empowering others, Peter’s approach involves identifying areas for improvement while highlighting existing strengths. His insights on timing underscore the delicate balance between patience and proactivity.
Reflecting on his past, Peter’s experiences in submarines reveal his transformation from a spirited young man to a disciplined professional shaped by the challenges of submarine life. Despite his initial mischievousness, Peter embraced his responsibilities in the deep sea.
Sharing anecdotes from his submarine days, Peter offers a glimpse into the demanding world of underwater navigation, where every action carries immense significance. Explore the tale of Peter Durrant’s professional evolution, from his naval origins to his current role in industrial consultancy, in this engaging debut episode of the Reliability Hero Podcast.
by Ansumi de Bruin Leave a Comment

Dr. Bob Platfoot, the Principal of Covaris, an engineering advisory company, with over 30 years of experience in maintenance and asset management across various sectors. Bob shares insights into his journey from working in power stations to becoming a successful consultant and teacher. He emphasizes the importance of deep understanding, data-driven decision-making, and effective communication when dealing with the complexities of reliability engineering. The discussion also touches on the challenges of managing costs and convincing upper management of the significance of reliability efforts.
by Ansumi de Bruin Leave a Comment

In this episode of the Reliability Hero podcast, host Andrew Daddo speaks with Peter Durant, an adjunct principal education and change management with Covaris, a maintenance practitioner thriving in the Australian industry.
The podcast features an insightful conversation on the importance of timing when it comes to generating new ideas, how to identify opportunities for improvement, and how to focus on what matters to give a return on investment. Peter shares his exceptional career journey, from starting as an apprentice in the Navy to becoming an electrical engineer and a consultant.
The conversation is an interesting mix of personal anecdotes and professional insights that is sure to captivate listeners.
by Ansumi de Bruin Leave a Comment

Content Warning: This episode discusses suicide and self-harm.
In this episode of Reliability Hero, Andrew introduces Rob, a senior reliability engineer with a diverse range of expertise. Rob shares his journey, starting with his experience as a Canadian representative for the water polo team and his involvement in leadership, psychological safety, and mental health. As a podcaster, Rob’s insights are highly valued. Andrew recounts an embarrassing encounter when he mistook Rob for an American during a conference.
The conversation delves into Rob’s beginnings in maintenance, where he worked as a reliability engineer at a coal mine in the Rocky Mountains before transitioning into a role as a reliability consultant. They discuss the unique locations Rob has worked in, from Arctic Circle gold mines to power plants, highlighting the unexpected encounters with Australians in a small Canadian town.
Andrew and Rob explore the impact of Rob’s water polo experience on his work ethic and identity formation. Rob reflects on the positive and negative aspects of being known as the hardworking guy who achieves results, leading to mental health struggles due to an unsupportive manager. They delve into the challenges faced in the maintenance industry, where resistance to change and a culture of complacency hinder progress. Rob emphasizes the importance of leadership and engagement to break this cycle and drive meaningful transformation.
Join Andrew and Rob as they delve into the fascinating intersection of personal experiences, professional growth, and the need for change within the maintenance community. Discover how one individual’s journey can shed light on broader industry challenges and inspire a new approach to reliability engineering.
by Ansumi de Bruin Leave a Comment

Get ready to take off with Lieutenant Colonel David Wilbur! In this exciting episode, Andrew sits down with a former commanding officer in the US Marines and F-18 pilot who will take you on a journey through the thrilling world of high-performance fighter aircraft. Discover the adrenaline rush that comes with flying an F-18 to the limits of its capability, as Dave shares his personal addiction to the complexity and risk involved in the orchestration between man and machine.
But it’s not just about the pilot – Dave reveals the incredible team of people who work tirelessly behind the scenes to make it all happen, from manufacturers and maintenance personnel to engineers and air traffic controllers. And you’ll be surprised to learn how these lessons from the Navy translate seamlessly into the world of business!
Andrew picks Dave’s brain on the importance of teamwork and leadership, and how they both play a crucial role in ensuring successful operations in both the military and corporate worlds. You’ll hear firsthand about Dave’s experiences commanding a squadron of F-18s and the lessons he learned about collaboration and resilience, all while leading in an environment that demands reliability and unwavering strength.
So buckle up and join us for an unforgettable ride with Lieutenant Colonel David Wilbur!
by Ansumi de Bruin Leave a Comment

Joining Andrew on this episode is the remarkable Michelle Ash, a true industry leader with over two decades of experience in mining and manufacturing. Michelle’s journey from a general engineer to her current role as the technology executive at Ooz Minerals is nothing short of inspiring.
As the conversation unfolds, Michelle reveals the surprises she encountered along her path to success, including unexpected opportunities that pushed her beyond her comfort zone. With the support of visionary mentors and a willingness to embrace challenges, Michelle’s rise in the industry has been awe-inspiring.
Drawing on her diverse educational background, which includes engineering, business, psychology, and economics, Michelle embodies the spirit of a lifelong learner. Her thirst for knowledge has not only propelled her career but also honed her ability to understand and influence people, making her an exceptional leader.
Andrew and Michelle delve into the often-underestimated role of engineers as both creators and communicators. They explore the challenges of selling innovative ideas and the importance of building relationships and understanding individual perspectives. Michelle’s candid anecdotes and genuine enthusiasm for driving change shine through, leaving listeners inspired and eager to tackle their own professional journeys.
Prepare to be captivated as Michelle shares her unique insights into bridging the gap between technical expertise and people skills. Her infectious passion for continuous learning and adaptability is a testament to the transformative power of embracing new ideas and perspectives.
Fascinating discussion with the recently appointed head of BHP’s Copper Assets, Michelle Ash – her time in maintenance, leadership, women and diversity in heavy industry, and automation.
by Ansumi de Bruin Leave a Comment

Cliff Williams is a highly regarded Maintenance thought leader, and most recently – the Corporate Maintenance Manager at Erco Chemicals. According to Cliff, the greatest maintenance and reliability challenge remains the same: Leadership, People and so Culture!
From apprentice to the ‘exalted’ position of corporate maintenance manager and every step in between Cliff has a confession to make. “The machinery I have met along the way, whilst impressive, has been forgetable. The people I have met …. well – the good the bad and I’m sorry to say the ugly, are what I remember. They are the ones who made my life interesting, rewarding and from a career perspective, successful”.
As we talk about the techniques and tools available to maintenance managers, let’s not forget the best two – the human brain and human initiative. Cliff firmly believes if you can cultivate those two – the rest is easy.
by Ansumi de Bruin Leave a Comment

Christer is a world-renowned expert within Reliability and Maintenance. His career began in the Swedish merchant marine where he started developing the fundamentals of his Results Oriented Reliability and Maintenance Management concept. During the last 40 years this concept has evolved during his time as mechanic crafts person, engineer, manager, consultant, educator, philosopher, reliability guru and company leader.
He is the author of literally thousands of articles and is the winner of numerous awards. Often referred to as the Godfather of Reliability, his memoir “Knocking Bolts” details his journey’s throughout the world and how those experiences directly tie to Reliability and Maintenance.
Ask a question or send along a comment.
Please login to view and use the contact form.