A reliability culture is a set of values, attitudes, and behaviors that promote the consistent delivery of high-quality products and services. It is a collective effort involving every team member, not just the team of reliability engineers. Proactive organizations prioritize identifying and eliminating reliability issues early in the production process. In contrast, reactive organizations only take action after failures occur, which can result in costly consequences, such as product recalls. [Read more…]
This time of year, people talk a lot about joy and family. But what about finding joy in the workplace? Most people in the Reliability profession spend at least 40 hours each week at work (probably much more). That’s almost 25% of our total time, and more than 35% of waking hours if you average 8 hrs of sleep per night. Who wants to spend a third of their life without joy?
If your workplace is getting you down or just plain blah, here are some ways to make a change. [Read more…]
Applying the Dale Carnegie Principles to Build a Reliability Culture
Building on the Dale Carnegie® Principles from the famous book, How to Win Friends and Influence People, we can progress to the final set of principles.
Using his key principles as a guide, we can bring about change within our organization.
In the first post, we covered how to build authentic and meaningful relationships. In the second post, we covered how to win people to your way of thinking. In this last post, we will cover what it means to be a leader.
If you haven’t read the previous posts, I strongly suggest that you do, as they build on each other. [Read more…]
Dale Carnegie founded his training program in 1912.
Over 100 years later, the same course is taught to students, business people, and leaders. The course is not just about public speaking, but building relationships, influencing people to your way of thinking and finally becoming a leader.
In 1936 he wrote his famous book, How to Win Friends and Influence People.
It is from this book, that the principles to winning friends and influencing people were born. Using his key principles as a guide, we can bring about change within our organization.
How these principles enable a Reliability Culture will be covered in this and the next two posts. [Read more…]
Have you ever wished your organization would work together to achieve a reliable product? Not just a few individuals and a heavy reliance on the reliability team to focus on highlighting and fixing reliability issues.
Some organizations tend to react to reliability issues. Prototype testing and field returns continue to surprise the team. The worst organization fall into finding someone to blame. Better organizations set to work to understand the problem and quickly resolve the issue. Some have better ‘fire departments’ than others.
Responding quicker is not really the best way to deal with reliability. [Read more…]