An Accendo Reliability recorded webinar event

An organization working to create a reliable product or system is made up of people. This is important, as a group of people working together quickly forms a culture. Culture is the idea that there is a set of norms concerning how we do what we do.

Let’s explore how a group’s culture affects its ability to create a reliable product or system. It’s part how we talk about reliability, what tasks, and tests we do. Yet, it’s more about how we each make decisions.

We will also explore the five stages of reliability maturity and how you can determine your organization’s stage. Plus, a few notes on how to improve the reliability culture.

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An Accendo Reliability recorded webinar event

The reliability performance of a product or system exists because the decisions that occur during the creation of the product establish how well an item will survive without failure. The choice of material, finish, or technologies, along with all the other decisions involved, define how well a product performs, including its reliability.

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An Accendo Reliability recorded webinar event

Only some discussions about reliability go well. Some conversations make it obvious reliability is an afterthought or considered a barrier to creating and shipping products. Other conversations seem to support reliability work, yet really are little more than lip service. Then, there are meaningful conversations that improve the reliability culture within the organization.

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An Accendo Reliability recorded webinar event

There are so many books on leadership, management, more leadership, reliability, quality, customer first, even more leadership, et cetera. But there remains a common refrain I hear repeatedly from reliability engineers struggling to make a difference: ‘Reliability is just not relevant to my organization.’ There is a common thread to this common refrain – we only hear it from people who work in organizations that don’t have a clear understanding of ‘why’ they are doing what they do.

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An Accendo Reliability recorded webinar event

Last month’s webinar was ‘Reliability Analysis … now what?’ And we showed how to slightly ‘tweak’ all those textbook reliability analyses into USEFUL ACTIVITIES. What good is a 90 % confidence bound on reliability? What does this mean for profit? Or fleet size? Or mission success? We solved this problem by identifying the ‘likely’ ways we can explain our data. In fact – there is a whole bunch of statistics on creating the ‘likelihood’ of an explanation of what we see. We use this ‘likelihood’ in most statistical applications – including those USEFUL ACTIVITIES we discussed above.

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An Accendo Reliability recorded webinar event

Let’s say that you have some ‘reliability guys’ do some reliability analysis on reliability data … and they give you some numbers. Or a plot. Or a curve. Perhaps you are the reliability guy … and you do the analysis – and then what?

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An Accendo Reliability recorded webinar event

The reliability culture of an organization is about how individuals make decisions. It combines priorities & policies, behaviors & motivations, and information & capability. Understanding the current culture allows you to improve the culture.

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An Accendo Reliability recorded webinar event

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