
For reliability engineers, numbers can be our comfort zone. Predictions, modelling, analysis and results, work that is rigorous, data-driven, and essential for complex systems – but does it always tell the full story?
Recently completing Level 1 of the CIEHF Cross-Sector Learning Pathway has led me to consider system reliability in a different light. Technical performance alone does not guarantee success and to truly understand reliability, we must also account for the human component – the operators, maintainers, and decision-makers whose actions are inseparable from system outcomes.
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