Do you really need an assessment? Will it help, or will it create problems?

Conventional consulting approaches begin with detailed assessments to determine your current state of affairs, judge what’s good and bad about it, give it a score, provide a long list of recommendations and then build an improvement strategy based on the outcome. A typical assessment can take up to a couple of weeks plus report generation time. Does it really add the value you might expect?

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Entropy and maintenance are more related than you might think. What happens in maintenance and many operations can be explained with this simple thermodynamic concept. Entropy is a concept that represents chaos and degradation. It occurs naturally in any physical system and will naturally grow (i.e.: the system will become more chaotic) if we don’t do something to arrest its growth. Doing something requires the expenditure of energy, so energy is what counters entropy. Entropy and maintenance are seldom discussed together, we don’t speak of these thermodynamic terms and concepts in everyday language and conversation, but they are at work behind the scenes. For practical purposes, if we want something to remain orderly we need to put some form of energy (effort) into keeping it that way. If we don’t, then nature will steadily and relentlessly increase the state of chaos in which we exist. In maintenance that means moving from proactive (which requires energy) to reactive (which drains it away).

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