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Home » Archives for Christopher Jackson

Christopher Jackson — Thought Leader

Author of Reliability in Emerging Technology, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.


This author's archive lists contributions of articles and episodes.

About Christopher Jackson

Chris is a reliability engineering teacher ... which means that after working with many organizations to make lasting cultural changes, he is now focusing on developing online, avatar-based courses that will hopefully make the 'complex' art of reliability engineering into a simple, understandable activity that you feel confident of doing (and understanding what you are doing).

by Christopher Jackson Leave a Comment

SOR 1119 EV Charging Stations

SOR 1119 EV Charging Stations

EV Charging Stations

Abstract

Chris and Fred discuss electric vehicle (EV) charging stations … and what we can learn about how the industry does well (and not well) when it comes to reliability.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 1118 Redundancy and Culture

SOR 1118 Redundancy and Culture

Redundancy and Culture

Abstract

Chris and Fred discuss the role redundancy plays in an organization’s culture … especially one that needs to maintain redundant systems and plants.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

Parts Count Reliability Prediction

Parts Count Reliability Prediction

Parts Count Reliability Prediction (is awful)

podcast episode with speaker Chris Jackson

Isn’t reliability prediction a very important part of what reliability engineers should do? Shouldn’t we want to (for example) predict the improvement in warranty reliability a design change will make? Well … yes! But then there is ‘parts count reliability prediction.’ As is the case for lots of reliability engineering terms, there are phrases that are used to describe very specific types of concepts. And ‘parts count reliability prediction’ is awful. And in this webinar, we will explain why … using dogs! If this intrigues you … see you there!
[Read more…]

by Christopher Jackson Leave a Comment

What is a (good) Failure Modes and Effects Analysis (FMEA)?

What is a (good) Failure Modes and Effects Analysis (FMEA)?

FMEAs are like diets. There is the ‘5-bite diet’ (no need to explain this one too much) that is so simple to understand, easy to initially say ‘yes’ to, but demonstrably impossible to maintain (bordering on dangerous). Then there is the ‘werewolf diet,’ which appeals to our inner hunter-gatherer that we think we still are, but beyond that, it makes no nutritional sense. There are diets that work well for one person and not well for another. And finally, there is usually (barring medical conditions) a perfectly feasible, sensible, sustainable diet that can work for you if it is tailored to your needs, physiology, and goals.

The reality is that we cannot be truly healthy without a ‘perfect’ diet that works for us. There could be more than one ‘perfect’ diet. There are plenty of ‘mediocre’ diets. And lots of ‘terrible’ diets. 

If you are with me so far … welcome to the world of FMEAs!

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson 2 Comments

Fault Tree Analysis (FTA) – More Than Just a Diagram

Fault Tree Analysis (FTA) – More Than Just a Diagram

If you Google ‘fault tree analysis’ (which I know you probably haven’t), you’ll get a horrible definition that goes something like …

… a fault tree is a deductive failure analysis tool that uses Boolean logic to combine a series of lower-level events to understand the probability of a top-level system failure …

This is technically correct. Unfortunately, definitions like this don’t really help anyone. They make fault tree analysis or ‘FTA’ sound like some abstract math exercise, when in practice, fault trees are one of the most practical and human-friendly tools we have to help solve a huge range of engineering and manufacturing problems. At their core, fault trees are a way of collecting our thoughts, visualizing brainstorming sessions, and structuring messy ideas in a way that helps us make sense of what starts out as being hugely complex problems.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

The Rivian Paradox

The Rivian Paradox

High customer satisfaction with low reliability (is reliability still important?)

Most customers aren’t happy with products that break down a lot. 

Product unreliability has been behind a lot of losses, cancellations and bankruptcies. A great example is the Yugo – a small, inexpensive car from the former Yugoslavia that gained notoriety in the 1980s and 1990s. It was about half as expensive as similar cars when it hit the US market. And despite a lot of initial ‘excited’ purchasers, it simply stopped selling when people realized how comically unreliable and unsafe it was.

Now there is Rivian. When Rivian burst onto the electric vehicle (EV) scene, it quickly gained a devoted following. The Rivian R1T truck and R1S SUV were praised for their funky designs and innovative features. Owners and enthusiasts love the company’s approach to off-road lifestyles, reinforced by early partnerships with Amazon and promises of building a nationwide ‘outdoor-centric’ charging network.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

How to be ‘qualified’ in Weibull Analysis 

How to be ‘qualified’ in Weibull Analysis 

(and Why It Matters)

In the world of reliability engineering, few tools are as powerful – or as misunderstood – as Weibull analysis. It is a statistical tool, which can turn people ‘off’ straight away, as we can immediately leap to a list of equations and tables of numbers that we need to memorize and embrace. But Weibull analysis is different. You actually don’t need equations.

Check out the chart below, which is called a ‘Weibull plot.’ The different shapes and colours representing the failures of different components can tell us so many things without having to evaluate a single equation.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson 2 Comments

The McNamara Fallacy 

The McNamara Fallacy 

… and why we still make rubbish products that break a lot

Modern militaries don’t win many wars these days. The most dominant, well-funded, highly-trained armies have consistently lost (or at least not won) the Korean War, Vietnam War, Afghanistan War, arguably the Iraq War, and plenty of others. And many dominant, well-funded, highly-trained companies are consistently spitting out unreliable or unimaginative products that smaller and less dogmatic companies have no problem bettering.

To understand why, let’s look at a man called Robert McNamara.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Software Root Cause Analysis (with Fault Trees)

Software Root Cause Analysis (with Fault Trees)

Software Root Cause Analysis (with Fault Trees)

podcast episode with speaker Chris Jackson

Everyone knows how things fail … right? We know that we often have to deal with defects or design oversights that mean parts rub, crack, or erode quicker than we would like. And then something snaps, breaks or stops conducting, so our product stops working. But then there is software … which never fails. And that is because software only ‘fails’ when a coding error or bug makes it do something we didn’t want it to do. So it’s simple human error … which we can’t model, prevent, or create safeguards to prevent these errors … right? Wrong! And that is because software bugs are so common that we know how most of them happen. Which means we can work out what went wrong to allow that bug to happen. And that means we can quickly and efficiently improve software reliability!
[Read more…]

by Christopher Jackson Leave a Comment

SOR 1100 How Do we Set Reliability Requirements?

SOR 1100 How Do we Set Reliability Requirements?

How Do we Set Reliability Requirements?

Abstract

Chris and Carl discuss a listener question on FMEA RPN and connection to reliability requirements.
ᐅ Play Episode

by Christopher Jackson 2 Comments

SOR 1096 How FMEA Worksheets can Help (and Hinder)

SOR 1096 How FMEA Worksheets can Help (and Hinder)

How FMEA Worksheets can Help (and Hinder)

Abstract

Chris and Carl discuss FMEA worksheets (we know … boring) … but can be incredibly helpful and useful. So what are they and how do they help us?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

What is Reliability?

What is Reliability?

What is Reliability?

podcast episode with speaker Chris Jackson

Everyone knows what reliability is. And that’s the problem. We have used the term ‘reliability’ in normal, everyday speech since we were children. So that means we have decades of preconceived ideas about what reliability is (and is not). But that means there are lots of different ideas about what reliability is. Some people think this thing called the ‘MTBF’ is a measure of reliability (it isn’t). And neither is the ‘failure rate.’ Neither are things called the ‘L10’ and ‘B10’ lives. So if you want to find out what reliability actually is (no equations) … this webinar is for you!
[Read more…]

by Christopher Jackson Leave a Comment

SOR 1083 Portable Device Feasibility

SOR 1083 Portable Device Feasibility

Portable Device Feasibility

Abstract

Chris and Fred discuss how we assess product feasibility … at the concept stage! Great topic.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 1082 Equations for Goal Setting

SOR 1082 Equations for Goal Setting

Equations for Goal Setting

Abstract

Chris and Fred discuss what equations (if any) exist for setting and optimizing reliability goals … sometimes trading off against other goals. Wo …
ᐅ Play Episode

by Christopher Jackson Leave a Comment

What is Accelerated Life Testing (ALT)?

What is Accelerated Life Testing (ALT)?

What is Accelerated Life Testing (ALT)?

podcast episode with speaker Chris Jackson

Well … it’s all in the name … isn’t it. Or is it? Do you know what the difference is between Highly Accelerated Life Testing or Accelerated Life Testing? Do you know what an ‘acceleration factor’ is? Do you know what a ‘failure mechanism’ is? If the answer is no … this webinar will help. Or perhaps you want to estimate the reliability of something that is supposed to last a long time, but don’t have a lot of time to test. Then this webinar can help. Or perhaps all this is good … but you’re scared of complicated equations. Again … this webinar can help!
[Read more…]

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