
Customer Requirements
Abstract
Chris and Fred discuss customer requirements when it comes to reliability. How do we get this wrong?
ᐅ Play Episode
Your Reliability Engineering Professional Development Site
Author of Reliability in Emerging Technology, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.
This author's archive lists contributions of articles and episodes.
by Christopher Jackson Leave a Comment

Chris and Fred discuss customer requirements when it comes to reliability. How do we get this wrong?
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Chris and Fred discuss how bearings fail. Bearings are among the most common components used in products and systems. So, how do they go wrong?
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Ever heard of the MTBF? A lot of people have. But not many people (truly) understand what it is. For example, is it possible for one product with a larger (better) MTBF to have more warranty failures than another product with a smaller (worse) MTBF? A lot of people think not. But it actually is. And not in just some weird, once in a lifetime sort of way. Lots of products with larger (better) MTBFs fail more often than those with smaller (worse) MTBFs. Confused? This webinar will help!
[Read more…]
by Christopher Jackson Leave a Comment

Chris and Fred discuss talk about how to ‘rank’ reliability engineering books that are actually based on helpfulness (and perhaps not an algorithm).
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Chris and Fred discuss the psychology behind (bad) reliability decisions. Humans run (and ruin) everything!
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Chris and Fred discuss the basics and uses of fault tree analysis. Chances are that if you have been taught about fault trees, it was for only one of the many ways you could use them.
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Weibull probability plotting is perhaps the most widespread data analysis tool used in reliability and quality engineering. Some of you might have used it. Some of you might know that it ‘magically’ creates straight lines out of failure data, and the slope and location of that straight line … sort of means something. Good reliability engineers know what these straight lines mean, what it means if the lines aren’t straight, can do things like look at these lines to optimize maintenance regimes, work out if we quality control issues (or not), and lots of other things. And the good news is … if you know how to use Weibull probability plotting – you don’t need to use complex equations!
[Read more…]
by Christopher Jackson Leave a Comment

Chris and Fred discuss a common problem of dismissing or ignoring failures, especially when they don’t fit your ‘profile.’
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Chris and Fred respond to a question asked by one of our listeners … who is wondering about the number of ‘starts’ and ‘stops’ on electrical and mechanical systems when it comes to characterizing reliability.
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Chris and Fred discuss the long-term life of electric vehicles (EVs) and other rechargeable batteries, which tend to be longer than predicted. Why?
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Chris and Fred discuss how you analyze the failure data from a test … where failure is sometimes intermittent?
ᐅ Play Episode
by Christopher Jackson 2 Comments

Chris and Fred discuss the importance (or lack thereof) of having a PhD in reliability engineering. Is it worth it?
ᐅ Play Episode
by Christopher Jackson Leave a Comment

Reliability engineers are often taught about ‘cut sets.’ But we rarely use them. Many reliability engineers don’t know what they are. But they are also in lots of textbooks as if they are really important. So what are they? The good news is that they are pretty simple to understand. The bad news is that they can be difficult to find. Mercifully, they are mainly used by computers who do the hard work of calculating system reliability for us. So knowing what ‘cut sets’ are can be really informative … even if you don’t use them every day.
[Read more…]
by Christopher Jackson Leave a Comment

Chris and Fred discuss the importance of (trying to) set a reliability goal. Simple … right?
ᐅ Play Episode
by Christopher Jackson Leave a Comment

We like to think that we make decisions based on the information we have available to us. We don’t. We instead make decisions based on emotions. And the most dominant emotion we rely upon when making a decision is confidence. You can have all the information in the world, but if you don’t understand it, don’t trust it, or otherwise don’t believe in it, then you won’t have the confidence to make the right decision. And we often try and generate ‘false’ confidence by having lots of clauses in contracts, schedule lots of tests, and demand people comply with standards. But the confidence these things create is a façade that quickly gets broken down when our products don’t meet our expectations. Want to understand the only way you should be generating confidence when it comes to reliability engineering? Join us for this webinar! [Read more…]
Ask a question or send along a comment.
Please login to view and use the contact form.