
A maxim of business management is to measure what is important.
The focus on aligning metrics, rewards, and incentives is not a new concept. Many businesses create target focused incentives with the expectation it will assist achieving those important business goals.
In many cases, simply monitoring a metric improve the team’s ability to achieve a specific goal.
In some cases, though, achieving the goal and associated incentive has an associated negative impact on the business.
If you offer a bonus for a short-term behavior or goal and offer nothing to balance with the long-term impact.
Your incentive may actually damage your business in the long term. [Read more…]













Ask a question or send along a comment.
Please login to view and use the contact form.