I. Reliability Management
A. Strategic management

1. Benefits of Reliability Engineering  (Understand)

Describe how reliability engineering techniques and methods improve programs, processes, products, systems, and services.

Our work as reliability engineers has significant impact on organization, product and customer success. Understanding the value we provide allows us to focus on the areas that contribute the most value.

Additional References

Benefits of Reliability Engineering (article)

Good mind (article)

Finding Value (ebook)

Quick Quiz

This is the third annual survey to find what you recommend for those preparing for the ASQ CRE exam.

As a reliability engineer, you may have wondered which references are the most useful. Or as an accomplished CRE you may have been asked for recommendations. Either way, thanks for contributing to the:

Annual ASQ CRE Exam Recommended References Survey

2017 Survey Results and Discussion

The Typeform powered survey open in December 2016 enjoyed 30 unique visits and while not everyone completed the survey, we did get many responses. Average response time was 3 minutes and 20 seconds, which was twice as long as expected. Thanks for putting some thought into your responses.

You can view the results as produced by Typeform and the collected details here. Below is a summary and some comments.

Unnecessary to Essential Scoring

The first set of questions as you to rank five references as from 1. Unnecessary to 5. Essential. In short which references do you plan to take with you (or recommend) for the exam.

The CRE Primer from the Quality Council of Indiana and The Certified Reliability Handbook, 2nd Ed by Benbow & Broome with an 4.10 and 4.07 average score, respectively top the list of recommended references.

A good statistics textbook and the Practical Reliability Engineering by O’Connor and Kleyner with average scores of 3.93 and 3.72, respectively, are our collective third and fourth recommendations.

Practical Relaibility Engineering dropped from the top recommendation in 2015 to fourth.

Juran’s Quality Handbook with an average score of 3.00 was not seen as essential.

Score     Reference

4.10       CRE Primer

4.07        The Certified Reliability Engineer Handbook

3.93        a  good statistics textbook

3.72        Practical Reliability Engineering

3.00        Juran’s Quality Handbook

Recommendations to Drop

The next question asked which of the five references should be dropped from the list. In short, which would you not recommend?

Just under half of the respondents listed a title to drop. In order of frequency they are:

55%   Juran’s Quality Handbook

17%     none

17%     The Certified Reliability Engineer Handbook

6%      A good statistics book

6%      Practical Reliability Engineering

One person listed Reliability Engineering 3nd by Elsayed (not on list, so this might be a recommendation)

If there is a clear consensus to add a reference we’ll drop Juran’s from the list. The recommendations seem to suggest if you have a copy, that is a great, if not, don’t worry about it.

Recommendations to Add

This question enjoy responses, sometimes multiple responses, by nearly two thirds of respondents. We do like our references. Here are the recommended additions to the reference list in order of frequency of mention:

16%    Nothing

16%    CRE Primer

11%     CRE Handbook by Benbow & Broome [ed. full title is The Certified Reliability Engineer Handbook, 2nd edition – now in it’s 3rd edition ]

And one person each recommended adding the following:

Practical Engineering, Process, and Reliability Statistics by Durivage

Reliability Engineering Handbook, v 1 & 2, by Dimitri

Reliability Statistics by Dovich

Introduction to Reliability and Maintainability Engineering by Charles E. Ebeling

Reliability Engineering Handbook by Dodson

Reliability Handbook by Ebeling

Juran’s Quality Handbook

Reliability Toolkit by RAC

Practical Statistical Tools for the Reliability Engineer by RAC

One person recommended a discussion forum – which the LinkedIn Group CRE Preparation group may serve this function.

Based on the survey we will not add anything to the recommended list.

Thanks to all that participated in the survey.

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