Human Centric Digital Transformation with Jimmy Speyer of GlassHouse Driving Change in Trades
In this episode of CMMSradio, Greg interviews Jimmy Speyer, CEO of Glasshouse.biz, a customer intelligence platform for trades services businesses. Jimmy shares his experience in digital transformation across various industries and discusses the importance of a human-centric approach to business. He highlights Glasshouse’s “digital door knocking” feature, which helps businesses engage with potential customers without physical door-to-door outreach. Jimmy also emphasizes the need for thoughtful change management, focusing on team buy-in, and adopting a consultative leadership style. He advocates for work-life integration and meaningful work, as well as using real-world interactions in hiring to better understand employees.
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