CT E04: The Power of Small Multiples and a Progressive Search to Solve Tough Problems with John Allen

In this episode, John Allen of the New Science of Fixing Things and I talk about a powerful deterministic approach to diagnosing and solving tough problems to improve product quality, reliability and performance. John, who is also one of the original founders of Shainin, LLC, walks us through the approach that he and his group have developed, thanks to which teams are able to solve tough problems in very little time.