Cliff Williams, Author
Tim Rodgers interviews Cliff concerning his book, People: A Reliability Success Story*, and his work with teams on ‘soft’ skills.
Cliff Williams is the author of People: A Reliability Success Story*.
He’s been a contributing editor to MRO Magazine for 11 years, and he’s a lecturer and frequent presenter at reliability conferences worldwide.
In this episode, Cliff Williams discusses:
- Why it’s important to develop “soft” people skills in reliability and testing
- The role of HR departments, managers, and individuals in developing these skills
- What organizations can do to make up for the loss of knowledge as experienced employees retire
Recorded October 2014.
DTK Cliff Williams AuthorTim Rodgers
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