How Are Warranty Accruals Set?

Andre Kleyner has 30 years of engineering, research, consulting, and managerial experience specializing in reliability of electronic and mechanical systems designed to operate in severe environments. He received the doctorate in Mechanical Engineering from University of Maryland, and Master of Business Administration from Ball State University. Dr. Kleyner is Global Reliability Engineering Leader with Delphi Electronics & Safety and an adjunct professor at Purdue University. He is an ASQ Fellow, a CRE, CQE, and Six Sigma Black Belt. He also holds several US and foreign patents and authored multiple professional publications including three books on the topics of reliability, statistics, warranty management, and lifecycle cost analysis. Andre Kleyner is also the editor of the Wiley book Series in Quality and Reliability Engineering published by John Wiley & Sons.