Public Reporting of Failures
Abstract
Kirk and Fred discussing the challenges of failure analysis and reporting of the root cause of electronic system failures and corrective action to the consuming public
Key Points
Join Kirk and Fred as they discuss product failure reporting to the public.
Topics include:
- Backblaze, a data storage company, publishes the annualized failure rates between thousands of hard drives from a variety of manufacturers and yet the drive manufacturers do not provide the public the most important data which is the root cause of those failures.
- Consumer Reports has a spring and fall surveys from the membership on consumer satisfaction including the reliability of products they purchased recently and that is one source of comparative reliability data available.
- The Warranty Week website does report warranty costs for public companies and that can provide motivation for companies with similar products to compete on reliability and reduce warranty failure rates.
- Legal liabilities prevent the public disclosure of the cause a vast majority of product failures and that limits the broader knowledge of reliability engineering, but this conflict is not going to end anytime soon.
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.
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Show Notes
Here is a link to the website Warranty Week that we discuss in this podcast
Please click on this link to access a relatively new analysis of traditional reliability prediction methods article from the US ARMY and CALCE titled “Reliability Prediction – A Continued Reliance on a Misleading Approach”
For more information on the newest discovery testing methodology here is a link to the book “Next Generation HALT and HASS: Robust design of Electronics and Systems” written by Kirk Gray and John Paschkewitz.
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