The Violin Shaped Object and Quality
In Quality, we have plenty of our own examples of the VSO phenomena—where there is the promise of Quality tools and initiatives leading to improved performance and then the reality of little to no sustained improvements or benefits.
This podcast episode explores some of the possible explanations for why quality initiatives and tools are failing when they are implemented.
Here is a link to an music store’s description of a Violin Shaped Object: https://kennedyviolins.com/pages/what-is-a-vso
The famed pianist Keith Jarrett also comes up in the episode. Here’s a link to a fan website that has links to many, many resources about Keith Jarrett: Unofficial Keith Jarrett website
The host is Keith Fong, a consultant, teacher, and coach with over 20 years of experience in quality and continuous improvement.