The Anti-Quality Tool: 5 Whys Root Cause Analysis
The 5 Whys Root Cause Analysis tool is very popular in continuous improvement and quality. The 5 Whys concept is very easy to understand and it’s easy to teach. However, that simplicity leads to problems that undermine the quality profession.
This episodes dives into the 5 Whys and the issues it creates. It ends with possible ways to improve the situation.
Ellen says
Thanks again for a great podcase. Many points well stated.
Keith Fong says
Thanks, Ellen. I appreciate the feedback.