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Home » Articles » on Systems Thinking » Page 4

on Systems Thinking

A listing in reverse chronological order of articles by:



  • JD Solomon — Communicating with FINESSE series

  • Robert (Bob) J. Latino — The RCA series

by JD Solomon Leave a Comment

Communicating PFAS (Forever Chemicals)

Communicating PFAS (Forever Chemicals)

The United States Conference of Mayors created a PFAS Toolkit. The information and resources included provides insights into several key aspects that local governments and businesses should be aware of in relation to PFAS (forever chemicals). Key parts of the PFAS Toolkit are presented here.

PFOA and PFOS in Drinking Water: Overview

Per- and polyfluoroalkyl substances (PFAS) are a group of chemicals developed in the 1940s that have been used in a variety of consumer products like semiconductors, cellphones, textiles, renewable energy, and medical devices. Two chemicals, perfluorooctanoic acid (PFOA) and perfluorooctanesulfonic acid (PFOS) are no longer produced today, but they were once used in a wide variety of industries. Today, trace levels of PFOA and PFOS can be measured in water, air, soil, animals, humans, and some consumer products globally. PFOA/PFOS are persistent in the environment, and some studies suggest that long-term exposure at increased doses may lead to negative health impacts. [Read more…]

Filed Under: Articles, Communicating with FINESSE Tagged With: Business, communication, Forever Chemicals, PFAS, Regulatory

by JD Solomon Leave a Comment

Communicating Reliability Starts with Being Able to Quickly Define It

Communicating Reliability Starts with Being Able to Quickly Define It

Reliability is one of the most overworked and misunderstood words in the world of facilities and infrastructure. Reliability is also one of the most powerful and important words. Properly evaluating and communicating reliability resolves risk, safety, quality, compliance, and human performance. Reliability also frames a powerful and effective systems approach instead of leaving gaps by cobbling together individual assets and components. Effectively communicating reliability starts with being able to quickly define it, [Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: communicating, Define, Reliability, risk, System

by JD Solomon Leave a Comment

Five Helpful Tips for Leading Reliability Assessments

Five Helpful Tips for Leading Reliability Assessments

Assessing critical infrastructure and facilities is essential for maintaining performance as systems age. Mid-level engineers are frequently tasked with leading a reliability assessment with limited training. The good news is that you don’t need to be a subject matter expert to be successful. But you do need a structured collaboration approach and a mental model to help you through the tough spots. Success rises and falls based on the quality of the facilitation. [Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: CATER, Facilitation, FINESSE, Reliability assessment, System thinking

by Ramesh Gulati Leave a Comment

Data Collection Techniques for Failure Analysis

Data Collection Techniques for Failure Analysis

In this edition of the Prelical Video Podcast, we will be exploring techniques for data collection when performing failure analysis. You can learn more from our book on Root Cause Analysis entitled Root Cause Analysis – Improving Performance for Bottom-Line Results.

[Read more…]

Filed Under: Articles, on Systems Thinking, The RCA

by JD Solomon Leave a Comment

How Building Better Business Cases Improves Reliability

A Business Case Evaluation (BCE) is a decision-making tool that assists in making value-based funding decisions. Business cases are developed in the early capital and operating budget planning cycles as a standardized and systematic process to analyze the benefits and costs of various options to solve an identified problem or a cost-saving/revenue-generating idea. A big part of building better business cases is analyzing the system over the long term for monetary and non-monetary aspects. Building better business cases improves reliability and performance by formally documenting “needs” versus “wants.” Business cases serve as a powerful communication tool at all levels of an organization. [Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking, Uncategorized Tagged With: Business Cases, communication, Decision making

by JD Solomon Leave a Comment

The Rising Tide of Young Professionals: Overcoming Intergenerational Communication Gaps in Reliability Engineering

Young professionals (under 40) will make up over half of the workforce by the end of next year. That means communication between young professionals and experienced professionals is essential for workplace success. Younger professionals dominating the workforce means that reliability engineering is undergoing formative changes. These are a few general thoughts on the impacts of the changing workforce and five ways it will impact reliability engineering.

Some General Thoughts on Intergenerational Communication

Here are a few thoughts on intergenerational communication from my recent interview on The YoPro Know Podcast.

On Using Social Media

Companies are generally awkward with social media and how to reach the younger generations. On the one hand, companies know to try. On the other hand, the HR people and some of the technical managers are really bad at it.

Companies should do a gap analysis on reaching young professionals. There are inadvertent things companies do that really cause them to stumble inadvertently. Most companies do too much of a cookie-cutter approach to recruiting and retention.

[Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: Reliability engineering, reliability practices

by Robert (Bob) J. Latino Leave a Comment

Determining Your Bad Actors

Determining Your Bad Actors

In this episode we will discuss the two main types of failures and how to go about developing a bad actor equipment list.

[Read more…]

Filed Under: Articles, on Systems Thinking, The RCA

by JD Solomon Leave a Comment

Communicating Asset Management: Four Powerful Articles Improve Success

Communicating with FINESSE and JD Solomon Inc. are jointly focusing on asset management in early 2024. The articles include how to facilitate asset management plans, ways that asset management plans fail, how organizational context impacts implementation, and how to communicate asset management to senior management. These powerful articles will improve your asset management success!

5 Tips to Improve Facilitation of Asset Management Plans

Facilitation is a structured session(s) in which the meeting leader (the facilitator) guides the participants through a series of predefined steps to arrive at a result that is created, understood, and accepted by all participants. Not all asset managers are great facilitators.

These are my Top 5 tips for facilitating asset management plans:

5. Get the Right People Involved

4. Don’t Overthink the Gap Analysis Tool

3. Create a Charter

2. Establish Organizational Context

[Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: Asset management, Facilitation

by Robert (Bob) J. Latino Leave a Comment

Using your most valuable resource: Your People

Using your most valuable resource: Your People

This episode speaks to the need to engage our field people to drive defect elimination at your site.

by Ken Latino

[Read more…]

Filed Under: Articles, on Systems Thinking, The RCA

by JD Solomon Leave a Comment

Re-Introducing Communicating with FINESSE on Accendo Reliability

We launched Communicating with FINESSE two years ago to help technically trained professionals become better communicators and facilitators. Breaking it away from JD Solomon, Inc. as a not-for-profit organization was a first step in building a broader community to execute the mission. We have done that in many ways, although such endeavors never go as fast as you first imagine. Today, we summarize seven key concepts of Communicating with FINESSE.

#1 Systems Thinking Is the Foundation

The good news for most of us is that communication is indeed a system. Even better, as technical professionals, we are blessed with the reality of what that means. The next time you serve as a trusted advisor, remember that effective communication requires systems thinking.

Why Systems Thinking Produces Effective Communication – Accendo Reliability

[Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking

by JD Solomon Leave a Comment

Two Books Help Reliability Engineers Communicate and Collaborate

Two Books Help Reliability Engineers Communicate and Collaborate

These two books help technical professionals improve their communication and collaboration skills. Employers seek soft skills across the many market sectors to complement the technical skills they assume are present. These two groundbreaking books provide the fuel to propel your career.

Facilitating with FINESSE

The results of our work often depend on the quality of the facilitation. Facilitating with FINESSE addresses ways to improve interactive, peer-to-peer communication when working in teams.

The book provides the techniques to facilitate ten different technical applications from good to great. [Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: communicate

by Robert (Bob) J. Latino Leave a Comment

What Interests My Boss Fascinates Me

What Interests My Boss Fascinates Me

In this episode, we will discuss tips for applying leadership support to promote a reliability culture in your plant.

by Ken Latino

[Read more…]

Filed Under: Articles, on Systems Thinking, The RCA

by JD Solomon Leave a Comment

The #1 Thing That Changes Your Life and Propels Your Career

The #1 Thing That Changes Your Life and Propels Your Career

Effective communication is the one thing that makes your life better, more fulfilling, and more rewarding. That is equally true in life and your career. Give the soft skills and communication, in particular, the same emphasis that you give your hard skills. Soft skills are the difference makers.

My Religion is the Most Important

I agree with technical professionals who counter with this observation. We then agree that one of the first things they teach you in any church is how to pray.

My Family is the Most Important

Again, I agree with technical professionals who cite this one. Then we agree that every family has a fair number of poor relationships that could be improved if we all communicated more effectively.

[Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking Tagged With: Influence

by JD Solomon Leave a Comment

Why Being a Successful Reliability Engineer Requires a Communication Approach

Why Being a Successful Reliability Engineer Requires a Communication Approach

Philosophies are for philosophers, theories are for academics, and approaches are for practitioners. That’s why when I go into an industrial plant, I ask the maintenance supervisor about their maintenance approaches, not their theories on maintenance. And the same can be said with business leaders. When I talk to executives, I don’t ask about their philosophy on running their business. I ask them to describe their approaches to running their business.

FINESSE as a Communication Approach

FINESSE is a cause-and-effect approach for effective communication with high levels of complexity and uncertainty. Said another way, FINESSE is an approach used for big, strategic decisions that take months or years to make. FINESSE facilitates the memory of effective communication: Frame, Illustrate, Noise, Empathy, Structure, Synergy, and Ethics.

[Read more…]

Filed Under: Articles, Communicating with FINESSE, on Systems Thinking

by Robert (Bob) J. Latino Leave a Comment

Charles Latino Legacy Video

Charles Latino Legacy Video

In 1951, Charles Latino graduated from NYU as a Chemical Engineer, and joined Allied Chemical & Dye Corporation as an entry level engineer in Chesterfield, VA. He soon found himself in the Maintenance Department, trying to get the significant number of ‘bugs’ out of the plant equipment and processes. He couldn’t understand why their equipment and processes broke down so much. He often mentioned, “If airplanes were maintained that poorly, nobody would fly them”. It is at that point that Charles decided it was time to make his plant ‘fly’. In the 1950’s, he referred to this effort as ‘increasing uptime’.

[Read more…]

Filed Under: Articles, on Systems Thinking, The RCA

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