FINESSE is a fishbone diagram, a mnemonic, and a mental model. FINESSE stands for Frame, Illustrate, Noise Reduction, Empathy, Structure, Synergy, and Ethics. Systems thinking as applied to effective communication is the cornerstone of FINESSE. We’ll briefly explore these aspects in this article.
FINESSE as a Mnemonic
Acronyms are a subset of mnemonics that use the first letter of each word to create another memorable word. FINESSE is both an acronym and a mnemonic. [Read more…]