An “Inside FMEA” reader recently asked a question on the subject of Process FMEAs, specifically whether assigning the cause as “operator error” is useful. This article will share insights into the nature of a cause in Process FMEA, and whether describing cause as “operator error” adds value.
Fred and I podcasted on this topic. Link to the podcast is here.
I’ve seen literally hundreds of Process FMEAs that list “operator error” as the cause of a process related failure mode. Let me be as clear as I can. Assigning “operator error” as the cause in a Process FMEA does not add value. I’ll explain. [Read more…]



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