
In the article Process Capability I – Overview and Indices, the main process performance indices were defined. In the article Process Capability Analysis II – Estimating Percent Defective, ways to calculate the percent defective were introduced.
Next, a way to estimate estimate the percent defective was discussed in Process Capability III – Cp vs Percent Defective. The data showed the process had a Cp ~0.46, so even if centered, a high percentage of parts would be non-conforming! In industry, it is common to see a Cp of about 1. The paradigm is that if the process range is just contained within the tolerance range, it is satisfactory. Such processes are marginally capable. A process mean shift away from the target or an increase in variation significantly increases the number of non-conforming parts. Process Capability needs to be increased. At a minimum, Cp should be greater than 1.33, but larger is better.
There are two approaches to improving process capability. One is to center the process and the other is to reduce variation. Both need to be accomplished.












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