
Philosophies are for philosophers, theories are for academics, and approaches are for practitioners. That’s why when I go into an industrial plant, I ask the maintenance supervisor about their maintenance approaches, not their theories on maintenance. And the same can be said with business leaders. When I talk to executives, I don’t ask about their philosophy on running their business. I ask them to describe their approaches to running their business.
FINESSE as a Communication Approach
FINESSE is a cause-and-effect approach for effective communication with high levels of complexity and uncertainty. Said another way, FINESSE is an approach used for big, strategic decisions that take months or years to make. FINESSE facilitates the memory of effective communication: Frame, Illustrate, Noise, Empathy, Structure, Synergy, and Ethics.
[Read more…]












Ask a question or send along a comment.
Please login to view and use the contact form.