
Root Cause Analysis (RCA) Overview
A Root Cause Analysis (RCA) is a structured approach to identifying the underlying factors that result in the unwanted/unexpected outcomes of chronic or sporadic events. It is a methodic and rigorous process. It also highlights what assets, systems or behaviors need to be modified to limit or eliminate recurrence of similar undesirable outcomes. The fundamental driver is to address, correct or mitigate the root causes that lead to the unwanted event(s) rather than addressing the symptom(s). Bob Latino, a renowned RCA expert, summarizes this concept as “the establishing of logically complete, evidence based, tightly coupled chains of factors from the least acceptable consequences to the deepest significant underlying causes.”
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