
Lifecycle Target Misalignment
Abstract
Dianna and Fred discuss the dangers of lifecycle target misalignment and how they impact product engineering and customer satisfaction.
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Your Reliability Engineering Professional Development Site
Host of Quality during Design podcast and co-host of the Speaking of Reliability podcast.
This author's archive lists contributions of articles and episodes.
Dianna is a senior-level Quality Professional and an experienced engineer. She has worked over 20 years in product manufacturing and design and is active in learning about the latest techniques in business.
Dianna promotes strategic use of quality tools and techniques throughout the design process.
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Dianna and Fred discuss the dangers of lifecycle target misalignment and how they impact product engineering and customer satisfaction.
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What if the career move that looks wrong on paper is actually the right call — and there’s an equation to prove it?
In this episode, Dianna talks with Cassie Leonard — aerospace engineer, executive coach, and two-time bestselling author of STEM Moms and Beyond the Pipeline — about why the traditional “linear pipeline” model of engineering careers is failing both people and the products they build.
Cassie introduces an ROI-style equation rooted in expectancy-value theory that explains why engineers make the career moves they do. And how leaders can use the same framework to retain talent, recognize top performers, and build more empathetic cross-functional teams.
This interview is part of our series, “A Chat with Cross Functional Experts”. Our focus is speaking with people that are typically part of a cross-functional team within engineering projects.
Cassie Leonard is an engineer, two-time bestselling author, and dedicated working parent with 19 years of experience in technical leadership and executive coaching. Through her company, ELMM (Engineers, Leaders, Moms, and Mentors), she helps working parents and allies in STEMM grow fearlessly, connect wholeheartedly, and design careers that actually work.
Aerospace is at her roots. With degrees from UCLA and the University of Sheffield, she spent 16 years climbing the corporate ladder from entry-level analyst to Senior Aircraft Integration Leader. Today, she pairs that technical grit with mom skills to help clients reverse-engineer their own version of success.
As Editor and Lead Author of Beyond the Pipeline: Redefining Value, Success, and the Future of Women in STEMM — Together, Cassie collaborated with women and allies worldwide to create an insightful, practical, and action-oriented exploration of today’s technical workplaces. Beyond the Pipeline has been an international bestseller since its launch in August 2025. Her first book, STEM Moms: Design, Build, and Test to Create the Work-Life of Your Dreams, launched her into this global conversation with stories and
solutions for solving the partial differential equations of life as a mother in a male-dominated industry.
Learn more at ELMMcoaching.com
She shares how a simple ROI framework, rooted in decades of research, can explain the career moves that look surprising from the outside. And how leaders who understand it stop losing their best people to decisions that could have gone differently.
You’ll walk away with:
This isn’t about forcing engineers into a five-year plan. It’s about understanding what actually drives the people on your team so you can build the kind of environment where great engineers choose to stay and do their best work.
[Read more…]
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It’s incredibly frustrating when your team faces the same exact problems over and over again. You spend months untangling a complex project issue, only to discover someone two cubicles down solved the exact same thing three years ago.
This continuous cycle of rediscovery isn’t happening because your team is careless. It’s happening because most organizational systems are accidentally built to be reactive and protective—focusing on stopping the bleeding rather than preventing the next injury.
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You’ve probably been there: a team of brilliant engineers, a clear roadmap, and months of work, only to launch a product that no one uses. The customer needs were never fully understood. Marketing showed up too late. The “why” got lost in the “how.”
This isn’t a failure of talent. It’s a failure of process. And more often than not, it’s because marketing (so often seen as a “support” function) wasn’t part of the conversation until it was too late.
In this episode, Dianna Deeney speaks with Shannon Cummings, a seasoned product and marketing strategist who’s spent his career bridging the gap between Marketing, Product, and Engineering. He’s launched life-changing medical devices, cut development time in half, and done it all by bringing marketing into the room before the first prototype.
This interview is part of our series, “A Chat with Cross Functional Experts”. Our focus is speaking with people that are typically part of a cross-functional team within engineering projects.
Shannon Cummings is a seasoned product and marketing strategist who helps organizations bring clarity to complex markets and build products that truly resonate with customers. He’s known for bridging the gap between Marketing, Product, and Engineering: translating customer insight into actionable product direction and strengthening cross‑functional alignment.
Shannon doesn’t just talk about alignment. He lives it. He shares how early customer insight, shared processes, and intentional collaboration aren’t just “nice to have”. Instead, they’re essential for building products that matter.
You’ll walk away with:
This isn’t about adding more meetings. It’s about building smarter teams, where everyone speaks the same language, and everyone is working toward the same goal.
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You’ve been there. You walk into a design review, a planning session, or a phase gate meeting. You’re ready to contribute, to challenge, to solve. But within minutes, you realize: the decision was already made. The room is a stage, the discussion a script, and you’re just an audience member.
This isn’t just frustrating. It’s a sign of a deeper systemic issue.
In this episode, Dianna shares a powerful personal story from attending a state-level congressional hearing that mirrored the exact same dynamic she’s seen in product development: a performance, not a process. She reveals why these “formal” meetings often fail, not because of bad people, but because of broken incentives and poor timing.
The real solution? Influence doesn’t happen in the meeting. It happens before it. By shifting your focus to early, intentional conversations with cross-functional teams, you can stop being a witness and start shaping the outcome. This isn’t about being louder. It’s about being earlier for upstream influence in product development.
Learn how to build credibility, surface risks, and align on problems before solutions are locked in. The result? Less rework, better decisions, and teams that actually move forward together.
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In our latest episode of our interview series, “A Chat with Cross-Functional Experts,” we delve into the human aspect of engineering with Karli Auble. Karli is a leader from the defense industry whose unique perspective integrates systems engineering with positive psychology.
With a decade of experience under her belt, Karli introduces us to her THRIVE Framework, a holistic approach for engineers to balance technical and human elements effectively.
Karli Auble is an Engineering Leader in the defense industry who has over a decade of experience leading high-pressure teams. She is also a Speaker, Author, and Coach. With her combination master’s in systems engineering and positive psychology, she created THRIVE: a six‑pillar framework whose name stands for Thoughts, Habits, Relationships, Instincts, Values, and Environments. Karli contributed a chapter to the book Beyond the Pipeline, where she shares how engineers can embed THRIVE into their everyday lives.
What makes Karli’s perspective especially valuable for you (whether you lead a design team, drive R&D strategy, or advise high‑tech organizations) is that she translates human behavior into more reliable engineering design.
1. Engineering with Human Error Codes in Mind: Karli emphasizes the need for engineers to recognize the ‘error codes’ in their own bodies, akin to the ones in technical systems. By paying attention to physical responses like stress or anxiety in high-pressure meetings, engineers can mitigate burnout and enhance decision-making.
2. Instincts and Environments: Two pillars of the THRIVE Framework discussed extensively by Karli are Instincts and Environments. She shares personal anecdotes and practical tools like ‘box breathing’ to manage stress and avoid ‘fight or flight’ responses during critical moments.
3. Improving Communication and Coordination: Karli touches on the necessity of fine-tuning communication, whether addressing team dynamics or engaging in conflict resolution. She shares strategies such as meeting follow-ups and environment adjustments (both physical and virtual) to foster healthier interactions.
Karli Auble’s approach, which seamlessly blends positive psychology with engineering principles, provides a refreshing perspective for professionals seeking sustainable success. By addressing both the tangible and intangible aspects of work, engineers can not only solve technical problems but thrive personally and professionally.
[Read more…]
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Dianna and Mojan discuss reliability in start-up vs. established businesses.
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Too many product teams spend months chasing ideas that feel safe, generic, or simply “meh.” They brainstorm with no direction, leaving a blank canvas that overwhelms participants. Or they wait until a prototype is already built, causing “fixedness” where people can’t unsee the existing design. The result? Stagnant concepts, wasted time, and missed market opportunities.
In this episode, Dianna shows how the right frameworks act like a drum‑less track for a drummer: they provide structure, genre cues, and sections to focus on, yet leave the creative freedom to craft something new.
By applying the Goldilocks principle (neither too little nor too much guardrails) and using the Concept Space Model (inputs, process, outputs), teams can hit the sweet spot after business approval but before detailed design to generate high‑impact ideas that are both feasible and market‑loving.
You’ll walk away with a clear method to set up constrained‑creative sessions, concrete examples of how to map customer experiences into design inputs, and actionable steps to run your own framework‑driven brainstorming without it feeling like another status meeting.
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Dianna and Fred discuss the “fuzzy and shadowy” world of customer expectations, discussing how to set reliability requirements that actually keep customers coming back.
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Dianna and Fred discuss the importance of standard reliability methods within a company, to ensure teams are using effective, proven techniques rather than just following a generic recipe.
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Every product team faces the “design fog” during early concept development. This lack of clarity and alignment often means teams are discussing technical architecture and feature lists before they’ve even agreed on the fundamental customer benefits and problems they need to solve. This unstructured approach frequently leads to wasted effort, cost overruns, and products that miss the mark.
The solution isn’t more bureaucracy; it’s a shared, intentional structure. In this episode, we introduce two powerful frameworks designed to bring clarity to this critical phase: the Concept Space Model and the ADEPT Team Framework. These models are grounded in decades of quality and reliability research, providing a map for navigating the difficult terrain of concept development.
By adopting these frameworks, you ensure that every team member is aligned on the targeted benefits, the user journey, and the potential problems to avoid, transforming chaotic brainstorming into productive, focused co-creation sessions that yield clear design inputs for engineering. Let’s dive into how to use the ADEPT Team Framework to ensure your next project is built on a foundation of shared understanding.
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Have you experienced the frustration of a cross-functional team kicking off a new product development project, only to find everyone is talking about the same idea but seeing a different product in their mind? This is the core problem of the design fog, and it rolls in during the fuzzy front end—that crucial, uncomfortable space between knowing you are building something and knowing exactly what you are building. The design fog is where critical information is lost, requirements become vague, and most product failures are born.
In this episode:
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Dianna and Fred discuss the critical process of selecting appropriate reliability tests, maximizing value while avoiding the common pitfalls of over-testing or testing the wrong parameters.
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In this episode, we analyze Tesla’s battery development as a case study. We delve into their use of five clear-cut constraint categories that define failure conditions upfront: the Economic filter, Performance filter, Scalability filter, Resource filter, and System filter.
We discuss the challenges engineers face in letting go of projects due to the sunk cost fallacy, where prior investments irrationally influence future choices, leading to the creation of “zombie projects”.
Learn why defining explicit kill criteria before development begins is a vital, often overlooked exercise that saves resources and ensures rational decision-making.
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