In an ideal world, our products and equipment will just work. They would not fail and would not require warranty claims, product returns, or repair.

Unfortunately, we make design mistakes, assembly errors, incur damage, or simply fail. The desired balance for most businesses is the cost of returns will not outweigh the profit of sales.

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Being the reliability engineer on a project doesn’t have to be a lonely assignment.

Nearly everyone on the team shares the same goal. That of creating a reliable product or maintaining equipment availability.

Other may be electrical or mechanical engineers, technicians, procurement or some other part of the organization, yet they all have something to contribute to improving reliability.

Sometimes you have to find the reliability-minded individuals – to assist when gathering information – to identify potential weaknesses – to provide support for a reliability task – to encourage others to fully consider reliability with each decision [Read more…]

How do you find, encourage and develop reliability professionals across your organization? We all face the challenge of creating a culture of reliability within an organization at some point in our careers.

Do so alone is nearly impossible.

You need support. You need more hands and minds that can spot reliability opportunities. You need to be in dozens of conversations per hour across the organization.

This is difficult for one person to accomplish.

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