Reliability Engineering and Listening

podcast episode with speaker Fred Schenkelberg

There is an old saying that includes something about two ears and one mouth. It suggests listening twice as much as speaking. Or, to listen more. We listen in one way or another, yet it’s not a skill taught specifically to engineers. Yet, it is a vital skill to have as a reliability engineer. Let’s examine the different ways one can listen, when it’s useful, and how to become a much better listener. To do our job as reliability engineers, we need not only to hear what is expected of us, but also to fully understand requests, outcome criteria, priorities, and much more. Improving your ability to listen will accelerate your ability to add value with what you focus on and accomplish. This Accendo Reliability webinar was originally broadcast on 9 June 2026.

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