Asking Questions

Abstract

Carl and Fred discuss another of the communication skills: how to use questions in your reliability practice.

Key Points

Join Carl and Fred as they discuss different ways to ask questions to connect with people, and explore information.
Topics include:

• How you can learn by questioning
• Back and forth between the skills of questioning and listening
• Both questioning and listening are skills needed to improve communication
• There are questions to explore new ideas and questions to elicit information
• Socrates quote in Show Notes
• Discussion of Socratic Method
• Questioning provides knowledge about the design, so you can influence to improve reliability
• Questioning and listening is more valuable than telling
• Use of humility and empathy is important to do a good job of questioning
• Asking students questions is part of teaching
• Learning occurs by stimulating others to think
• Proper use of questioning improves credibility, which is essential to influencing others
• You can learn about the passions and interests of others by questions
• Questions can uncover roadblocks which need to be addressed, and sometimes the help is from reliability

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

Show Notes

“No one can teach, if by teaching we mean the transmission of knowledge, in any mechanical fashion, from one person to another. The most that can be done is that one person who is more knowledgeable than another can, by asking a series of questions, stimulate the other to think, and so cause him to learn for himself.”   Socrates