The Role of Stories

Abstract

Carl and Fred discuss the role of stories in conveying principles to others. At first, it may not come easily; but it is an essential part of good communication, and well worth the effort.

Key Points

Join Carl and Fred as they discuss how to leverage stories to enhance reliability communications.
Topics include:

• Every organization has a set of stories as a way to share information
• Sharing knowledge is part of reliability engineering
• Keep stories short and on message
• Stories provide a connection to the message; people have an easier time connecting with an image
• Often your story shares a mistake and lesson learned; use humility
• Stories take practice
• Be careful of humor; if you use humor, be sure it is appropriate for your audience
• What is message you are trying to convey? A story helps to convey the message
• Try to use your own stories rather than a story your heard

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

Show Notes